Liberty Mutual Insurance Interview Questions | Glassdoor

Liberty Mutual Insurance Interview Questions

Updated Sep 25, 2017
1,508 Interview Reviews

Experience

Experience
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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1. Featured Interview

    Helpful (1)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 5 weeks. I interviewed at Liberty Mutual Insurance.

    Interview

    I had two video interviews with Liberty Mutual. The first interview was a basic behavioral interview that lasted about 30 minutes; I actually used Glassdoor to look at a few of the questions that were asked in previous LM internship interviews and was asked roughly the same questions. The second interview was a little more technical; the interviewers asked how I learn new languages, what projects I've worked on, etc., but no specific programming questions. A week or two after my second interview, LM called me and extended an offer. Overall, the process was very professional and the people I talked to were great in helping me understand what was going on.

    Interview Questions

    • Behavioral questions:
      Why would you choose liberty mutual?
      Tell me about a time where you explained something complicated to someone.
      Tell me about the last time you had to work with an unsatisfied customer. How did you address their concerns?

      Technical questions:
      Tell me about the projects you've worked on.
      How do you learn a new language?   2 Answers

  2.  

    Accepted Offer

    Interview

    went through recruiter

    Interview Questions

    • be prepared to talk about your skill set, motivation and interests   Answer Question

    Negotiation

    over 30 years ago

  3. Helpful (2)  

    Inside Auto Claims Representative Interview

    Anonymous Employee in Fairfield, OH
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2 weeks. I interviewed at Liberty Mutual Insurance (Fairfield, OH).

    Interview

    phone interview, face to face interview

    Interview Questions

    • With your major, why do you want to work here? Describe when you have had to interview people?   1 Answer

    Negotiation

    None


  4. Helpful (1)  

    IT Intern Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2+ weeks. I interviewed at Liberty Mutual Insurance (Boston, MA) in January 2012.

    Interview

    Hiring manager got in contact with me within 2 weeks of submitting my resume. Had an interview with IT hiring manager, then portfolio manager, and finally offer, all within a week. Interview was very relaxed and informal. The people were very courteous and extremely excited to have me on board.

    Interview Questions

    • How do you see yourself progressing after this internship in the insurance industry?   Answer Question

  5.  

    Underwriter Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied online. I interviewed at Liberty Mutual Insurance.

    Interview

    The interview process is difficult. Candidates will have a phone interview, followed by 4-5 in person interviews.

    Negotiation

    What were you able to negotiate? What advice would you give others considering an offer?


  6. Helpful (1)  

    Claims Specialist Interview

    Anonymous Interview Candidate
    No Offer

    Interview

    I submitted my resume online and was called about 2 weeks later for a phone interview which lasted probably 30 minutes. I was then contacted about 3-4 weeks later for an in-person interview. I arrived about 15 minutes early and asked for the designated person. The receptionist was on the phone when I arrived. He then couldn't find my designated interview person. I had set up the interview with him on the phone, I'm not even sure what his position is. I never spoke with him while I was there. I interviewed with the first manager and was then given a written portion to complete in 30 minutes. I interviewed with a second manager and then was dismissed with the "we'll be in touch" mantra you always hear on an interview.

    Interview Questions

    • I did not expect to be given a written portion which asked me to asses a fax from an angry customer and respond in writing.   Answer Question

  7. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Neutral Experience

    Application

    I applied online. The process took 2+ months. I interviewed at Liberty Mutual Insurance (Phoenix, AZ) in May 2012.

    Interview

    I applied online to a job posting via their website. They asked me to complete an aptitude test, which apparently I passed. I was contacted to schedule a phone interview which apparently I also passed. I was then asked to go in to the office for a full day of shadowing. Before I had a change to do this I was offered a position with another company. LM has a very drawn out hiring process!

    Interview Questions

    • Typical questions about how you have dealt with tough situations...   Answer Question
  8.  

    Accepted Offer

    Application

    I applied through an employee referral. I interviewed at Liberty Mutual Insurance.

    Interview

    Phone interview first and then one-on-one interviews with manager and two levels above.

    Interview Questions


  9.  

    Product Management Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied through college or university. I interviewed at Liberty Mutual Insurance.

    Interview

    First round on campus interview. Second round on site interview. It is a whole day interview from 8am to 3 pm. This consisted of info session during breakfast time, 2 45 minutes behavior interviews and 1 case interview and 1 written case interview and job shadow and one lunch. They took us to PF Chang for lunch and this is the most excting point of the day.

    Interview Questions

    • tell me about a time that you are dealing with a large amount of data and you need to make a quick decision.   Answer Question

  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience

    Application

    I applied online. The process took 4 days. I interviewed at Liberty Mutual Insurance.

    Interview

    Everything went well, and I assumed the pre screen telephone interview was a success. The human resource rep said she would be passing my resume on to the next reviewer and that I would know by the end of the day if he would like to schedule an interview. I was contacted a few days later via email that my educational bacground did not match the job requirements. EVEN though it clearly stated on ad for employment a 4 year degree OR equivilant.

    Interview Questions

    • She did most of the talking...asked basically what I did on a day to day basis at my current job.   Answer Question

  11.  

    Claims Representative Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience

    Interview

    3 interviews total, each interview increased by level of interviewer responsibility. final interview by 3 individuals at same time. all conducted themselves in very professional manner. office appeared organized and clean.

    Interview Questions

    Reasons for Declining

    Other candidates would really appreciate relevant details that affected your decision.


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