Liberty Mutual Insurance Interview Questions | Glassdoor

Liberty Mutual Insurance Interview Questions

Updated May 24, 2017
1,445 Interview Reviews

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  1.  

    Claims Adjuster Interview

    Anonymous Interview Candidate in Irving, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 6 days. I interviewed at Liberty Mutual Insurance (Irving, TX) in March 2017.

    Interview

    Two sets of interviews with two interviewers with largely the same 5-7 questions. Met with the HR representative. A floor walk to see the different departments related to claims. A short side by side with a current claims adjuster.

    Interview Questions

    • Take me through your resume from earliest to current employment   1 Answer

  2.  

    Technology Entry-Level Program Interview

    Anonymous Employee in Boston, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 4+ weeks. I interviewed at Liberty Mutual Insurance (Boston, MA) in March 2017.

    Interview

    The interview process was really straightforward. It comprised of two rounds -- the first was entirely behavioral, whereas the second was half behavioral, half technical. An important things to note is that during the technical part of the interview, no coding question were asked. The questions mostly pertained to your personal experiences with writing software and your general interests and experiences with software. All in all, a pleasant experience. All the interviewers were super friendly and great at responding to my questions in a comprehensive manner.

    Interview Questions

    • Tell me about the last time you learned a new programming language.   Answer Question
    • How do you go about fixing code when something is wrong?   Answer Question
    • Have you had experience writing test cases?   Answer Question

  3.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at Liberty Mutual Insurance in March 2017.

    Interview

    Very quick, 2 rounds. Efficient but thorough process, spoke with 4 different employees total and got a good feel for what Liberty Mutual is about. None of the questions were very difficult, but were designed to see how you could think on your feet rather than spit out canned answers.

    Interview Questions

    • Why do you think Liberty Mutual is a good fit?   Answer Question
    • Long term goals?   Answer Question
    • A time you were in a team that aimed for a goal, but did not achieve it. Why not and what did you learn?   Answer Question

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  5.  

    IT Help Desk Interview

    Anonymous Interview Candidate in Dover, NH
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Liberty Mutual Insurance (Dover, NH) in March 2017.

    Interview

    First i had a phone interview with some basic questions and a technical "what if' question, then I had and in person interview with 2 people. I had to do a mock call and fill out trouble ticket, using the knowledge base on their system.

    Interview Questions

    • How would you help someone calling for document that would not print.   1 Answer

  6.  

    IT Interview

    Anonymous Employee in Seattle, WA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Liberty Mutual Insurance (Seattle, WA) in March 2017.

    Interview

    was very straight forward. Did not ask very many programming questions and asked a lot of behavioral questions. Told them about projects and accomplishments. They allow you to choose what area you want to get into once you get accepted.

    Interview Questions


  7.  

    Senior Analyst - Product Operations Interview

    Anonymous Interview Candidate in Boston, MA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Liberty Mutual Insurance (Boston, MA) in March 2017.

    Interview

    I recently had an initial phone interview with a recruiter. The conversation was general, with very few pointed questions. Essentially, the interviewer sought to clarify why I was looking to leave my current position, and how my skills fit that of the Liberty position.
    I was asked to explain specific problem solving projects I'd been involved with.
    At the end of the interview, I was told that the recruiter would pass my resume on to the group manager. After three weeks, I have yet to receive a response, but do see that the application remains under review.

    Interview Questions

    • Why are you looking to move on from your current role?   Answer Question
    • What is your current salary?   1 Answer
    • Explain a work-related situation which involved problem solving.   Answer Question

  8.  

    Claims Investigator Interview

    Anonymous Interview Candidate in Elmsford, NY
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Liberty Mutual Insurance (Elmsford, NY) in March 2017.

    Interview

    The phone interview went very smoothly, but when I got to the office interview they spoke a lot about insurance which I didn't know going into it. Interview was conducted by two people

    Interview Questions


  9.  

    Workers Compensation Claims Adjuster Interview

    Anonymous Interview Candidate in Rocklin, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Liberty Mutual Insurance (Rocklin, CA) in March 2017.

    Interview

    Applied online and was contacted by email within a week to set up a phone interview. A person from HR performed the phone interview. Questions ranged from work history to behavioral. Interviewer explained job, culture, and benefits. Was contacted a few days later to schedule an on-site interview with department manager and direct manager. After the interview, you shadow a team member and get a pretty good idea of what a typical day entails. Was contacted within a week by email with a hiring decision.

    Interview Questions

    • Why would you like to work at Liberty Mutual?   1 Answer
    • Tell me what you know about the position.   1 Answer
    • Tell me about a time you had a difficult client/customer.   1 Answer

  10.  

    Senior Systems Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Liberty Mutual Insurance.

    Interview

    I initially spoke with a recruiter over the phone about the position, and then was invited in for an interview in person. I was notified within a week that they had decided to proceed with other candidates.

    Interview Questions

    • How much experience have you had with mapping processes?   Answer Question

  11. Helpful (7)  

    Insurance Sales Representative Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Liberty Mutual Insurance (Plano, TX) in February 2017.

    Interview

    Started off with the online assessment that puts you in a call center environment via computer. Fairly simple and gives you an idea of a fast paced job. After that I was called by a recruiter and she interviewed me over the phone for about 45 min. A couple days later I was called by my recruiter for an in person interview. I accepted the offer but this background check is taking forever!

    Interview Questions

    • What makes you interested in selling insurance?   Answer Question
    • Do you feel like you can handle diversity and negativity?   Answer Question
    • How have you changed a customers mind in the past to be interested in what you're selling them?   Answer Question

    Negotiation

    Just be confident and honest. I am not going into this position with insurance experience and I made that clear. But I also made it clear that I am a hard worker and highly trainable.


See What Liberty Mutual Insurance Employees Are Saying

1 person found this helpful

Star Star Star Star Star   Current Data Scientist in Boston, MA

Pros: “Rarely work long hours. Lots of internal mobility options. Flexible work arrangements for many positions.”“Rarely work long hours. Lots of internal mobility options. Flexible work arrangements for many positions.” – Full Review

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