LifeStation Customer Service Representative Interview Questions | Glassdoor

LifeStation Customer Service Representative Interview Questions

Updated Jan 6, 2017
4 Interview Reviews

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Customer Service Representative Interview

Anonymous Employee in Union, NJ
Accepted Offer
Negative Experience
Easy Interview

Application

I applied online. The process took a week. I interviewed at LifeStation (Union, NJ) in August 2016.

Interview

First there was the group interview with a test of multiple choice questions, then a computer literacy portion, I believe they were looking for accuracy and not just speed. if you pass those, then you finally get to the speaking interview with HR. They basically have you read a script to see if your speaking voice is coherent.

Interview Questions

Other Interview Reviews for LifeStation

  1.  

    Customer Service Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at LifeStation.

    Interview

    Was called in for a initial interview, was told to dress business professional and was with a group of about seven people reviewing the opening positions, hours, and pay graded. After the review, we had to take a timed 12 minute test. Was told if the results were to their liking we will receive a call for a individual interview or second interview.
    For the second interview, was questioned about the basic of getting to know me and my work experience. Did a few mock call example to see how we will handle certain call situations.

    Interview Questions

  2. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Union, NJ
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at LifeStation (Union, NJ) in May 2013.

    Interview

    After applying online there was a phone interview. Then they wanted you to complete an online comprehension test. If you pass that they invite you for a in person interview at the location where you have to complete another written comprehension test and fill out the same application that you filled out online. The interview process is lengthy and redundant, you do a lot of things twice for no real reason. If they had a hiring manager that knew what they were doing things would go a lot easier.

    Interview Questions

    • They didn't ask hard questions. They asked about my background told me a bit about the company it all seemed to depend on the test that you take.   Answer Question

    Negotiation

    there was no negotiation they told you what it was and you take it or leave it

  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at LifeStation in October 2010.

    Interview

    I was called in for a group session/ interview. There were 15 other applicantswe took a basic skill test, and passed and was interviewed by 3 managers. Very basic questions.

    Interview Questions

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