LiveOps Interview Questions | Glassdoor

LiveOps Interview Questions

Updated May 18, 2017
66 Interview Reviews

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  1. Helpful (1)  

    Independent Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at LiveOps.

    Interview

    Over the phone interview. I was required to recite certain lines and read fluently. This was pretty straight forward and easy. The next day I received a phone call saying I was hired and an email with all my start up information.

    Interview Questions


  2.  

    Inbound Sales Agent Interview

    Anonymous Employee in Essex, IA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at LiveOps (Essex, IA) in March 2017.

    Interview

    After submitting to and paying for a background check, potential agents were expected to call in and answer some automated prompts vocally, one of which was an on-the-spot scenario response.

    Interview Questions

    • Say that a customer calls and seems interested in one of your extra offers, but she says that she is worried about the price. How would you respond?   1 Answer

  3.  

    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at LiveOps.

    Interview

    First one has to submit for an invitation to get an invitation by submitting a live read and answer the questions about previous experience. Once invited must go through training during a specified time frame. The training which states about 10-20 hrs and it took me 40 hrs.

    Interview Questions


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  5.  

    Insurance Sales Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 4+ weeks. I interviewed at LiveOps.

    Interview

    Very easy process. Fill out app online, if selected, you have to complete a voice interview. There will be a script you have to say. Follow it word for word, speak in a natural tone.

    Interview Questions

    • When was the last time you handled a irate customer over the phone.   1 Answer

  6. Helpful (1)  

    Independent Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at LiveOps.

    Interview

    I applied online and was emailed an application which was soon followed up by a personality and psychological questionnaire. After scoring successfully on these tests, the next step was to submit to a background test. I was called for a phone interview and then a follow up interview. At some point my work computer was scanned for minimum requirements check, upon completion I was subsequently hired.

    Interview Questions

    • Why I wanted to work from home.   1 Answer

  7.  

    Inbound Sales Representative Interview

    Anonymous Employee in Free Home, GA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at LiveOps (Free Home, GA) in November 2016.

    Interview

    I had to fill out an application online which took around 10 minutes. Shortly after, (less than 24 hrs) I got an email to do a voice audition which consisted of reading a three or four paragraph script and answering a few questions about past experience. After that I was invited to do a background/credit check which costed $65.

    Interview Questions

    • Tell about a time when you had an upset customer. How did you handle the situation?

      Give an example of a time when you gave outstanding customer service?  
      Answer Question

  8.  

    Insurance Claims Agent Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Neutral Experience
    Easy Interview

    Interview

    I completed a lengthy online application including uploading a resume, a voice audition reading a pre-selected script to evaluate your vocal skills, and a few questions that caught me off guard. I was told it would take a while, but only took about a few days to get an email that I passed. Paperwork and background check is next

    Interview Questions

    • Tell me about a time when you provided compassionate customer service   Answer Question

  9. Helpful (1)  

    Inbound Sales Representative Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at LiveOps (New York, NY) in September 2016.

    Interview

    Application, Voice Audition, Background Check just your basic work from home opprotuinty, wish I never got involved with this company, stay away from this place and don;t waist your time, I;d rather clean the sludge from a sewer plant

    Interview Questions


  10.  

    Independent Contractor Interview

    Anonymous Employee in New Port Richey, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at LiveOps (New Port Richey, FL) in September 2016.

    Interview

    There really was none. I had to record an example on the phone of how I handled a difficult claim and resolved it to everyone's satisfaction. Contact with a live person was non-existent. That was pretty much it. This is obviously by design and I'm sure it's part of the built-in attrition that no doubt occurs with a company like this.

    Interview Questions

    • about prior insurance experience   1 Answer

  11. Helpful (1)  

    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at LiveOps in July 2016.

    Interview

    Applied online was a bit lengthy process. Asked a ton of questions sense you will be a independent contract not a employee. Once your application is approved they send you a phone interview in which you just read a script. They want to hear your voice make sure you sound presentable and professional. If your accepted they send you "A Invitation to Contract". Mind you you have two weeks to fulfill send in your paperwork. Background check and any fees are paid by you not the company.

    Interview Questions

    Reasons for Declining

    I got a few other job offers I was interested in checking out first before going any further & paying the additional fee's for the background.


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