Lowe's Assistant Manager Interview Questions | Glassdoor

Lowe's Assistant Manager Interview Questions

Updated Apr 11, 2017
14 Interview Reviews

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Helpful (2)  

Assistant Manager Interview

Anonymous Interview Candidate in Austin, TX
No Offer
Negative Experience
Difficult Interview

Application

I applied online. I interviewed at Lowe's (Austin, TX) in August 2016.

Interview

Ridiculous. Gone are the days when you can send in a resume. Everything is impersonal and online. You have to take a lengthy assessment test. If you score high on it then you will get calls for an interview. Of course if you fail you will not be called. I would say most of the time with the questions asked-the person has not even looked at your resume or experience.
Do not get your hopes up. With Lowes as well as most other companies and this includes Home Depot, if you are called to interview for an assistant manager spot..you are what they call a "plus one." Which means they are just seeing what is out there in the market. They do it to cover their butts before they promote an internal employee. They are required to interview at least 3 people before they promote so nobody can go squealing that they had their person already picked out...etc. 99% of the time the job goes to an internal employee who has already been tagged. Of course it gets click-ish and inbred but they have their person picked out. It is great they promote from within but tedious and time consuming for the person outside the company who gets their hopes up. Be sure to ask who they have left to interview and how many are internal. You usually get your answer when you hear about the hiring pool or how quickly they plan on filling the position. If you hit it off with the Store Manager occasionally you will get a kind truth. It is great when you run across someone honest. I used to do the hiring with a previous company so I know how it works. If companies are reading this please consider removing the personality tests and also the assessment tests for the position. You are hiring test takers. In my experience the best employees have interviewed poorly and I have hired them knowing what they were capable of doing because I had a face to face and not a phone interview. The tests mean nothing. A doer does not always test well. And even my wife who has a huge IQ (don't know why she married me tho...could account for stupidity there...lol) will bomb on tests because she gets nervous. There are also people who test excellent and that is all they are capable of doing..is taking tests.

Interview Questions

  • Describe a time when you gave great customer service. Describe a time when you were in a difficult situation and how did you remedy it...etc.   1 Answer

Other Interview Reviews for Lowe's

  1.  

    Assistant Manager Interview

    Anonymous Employee in Rockledge, FL
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Lowe's (Rockledge, FL).

    Interview

    Interview with store manager and HR manager at same time

    Interview Questions

    • questions are situational based, example, tell me about a time you led a team to a goal   Answer Question

    Negotiation

    no negotiation phase they offer you a job for how much money the pay rate adviser says

  2. Helpful (5)  

    Assistant Manager Interview

    Anonymous Employee in Kansas City, MO
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Lowe's (Kansas City, MO).

    Interview

    Scheduling the interview was difficult. We played phone tag for a day or two, but after it was scheduled, the process was professional. The HR took notes, and the store Mgr asked questions from an interview guide. They were great questions mostly related to helping in out of the ordinary situations or finding the root causes of employee performance. There were aprox 10 questions which took about an hour to hour and fifteen.

    Interview Questions

    • He asked one question that wasn't on the interview guide at the end. What would your morning meeting be like? It just caught me off guard a bit with its simplicity, but completely open ended nature.   1 Answer

    Negotiation

    They put your education and experience both in retail and in the speciffic position into the pay rate advisor program, and it spits out a number. There isn't really much negotiation unless you think something wasn't entered correctly. I was given one of the highest offers I've seen in a while with an AA and 7 years mgmt experience at 56k. The new pay rate advisor basically treats internals the same as externals which is nice. My ASM experience at another retailer didn't matter as much as a department mgr, but when being considered for ASM it takes that into account heavily. Lowes is all about getting the people in their correct roles right now, in some cases, even if it means giving a raise to step down into a position that better suits your skills.

  3. Helpful (1)  

    Assistant Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    The process took 1+ week. I interviewed at Lowe's in April 2012.

    Interview

    I already work for company and interviewed at the same store therfore I feel my process may have been a little more lax than normal. The interview consisted of nine questions each containing multiple sub questions. Example was something like name a challange you had to overcome what was the challange what did you do to overcome this challange and what was the outcome. Interview was with store manager and HRmanager

    Interview Questions

    • Name a recent challange that you had to over come what was that challange how did you overcome that challange what was the outcome   Answer Question
    • Have you ever had a disagreement between two employees what was the case of the disagreement, what steps did you take to resolve this disagreement, what was the outcome   Answer Question
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  5.  

    Assistant Manager Interview

    Anonymous Employee in Charleston, WV
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Lowe's (Charleston, WV) in July 2014.

    Interview

    Since I lived out of state, I had a phone interview. Then had interview with both HR & SM. The interview questions where situational. Being retail for so long, it was fairly easy.

    Interview Questions

    • Have you ever known of any wrong doing? If so, how did you handle it?   1 Answer
  6. Helpful (1)  

    Assistant Manager Interview

    Anonymous Interview Candidate in San Diego, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Lowe's (San Diego, CA) in January 2009.

    Interview

    The hiring process for this company is normally smooth, quick and efficient. It depends a lot on the HR Manager and their ability to select, interview and hire the right person without showing favortism or being too selective. The employees that have worked for Lowe's should be paid better to start than what some of the HR Managers pay them.

    Interview Questions

  7.  

    Assistant Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. I interviewed at Lowe's.

    Interview

    Be ready with examples of customer experiances, associate interaction, projects you worked on. Be friendly and exciting you have to win the store manager over. remember that your stories are your own its all about who can tell the best story, add to it the nessasary componets to make it complete start to finish. Don't be in a hurry. Take notes with you so you can have a reminder ready with the stories your going to tell and take notes on the questions your asked, you will need to hit who, why,where, when, what in your stories.

    Interview Questions

    • What is your greatest weakness and I dont have an answer this is its a hard question you'll have to have your own.   Answer Question

    Negotiation

    there was not one I wasn't promoted from with in so its a standard 10% which sucked because with the hours you work its almost the same pay as a dept. manager with alot more responsibility.

  8.  

    Assistant Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 3 days. I interviewed at Lowe's in May 2008.

    Interview

    Interview took couple days one with hr one with store manager

    Interview Questions

    • Describe a situation where u had to resolve issue between employees   Answer Question
  9.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Lowe's in April 2012.

    Interview

    Initial phone interview - waiting for callback. Interviewer was polite and knowledgable.

    Interview Questions

    • Why no work history for last year.   1 Answer
  10. Helpful (1)  

    Assistant Manager Interview

    Anonymous Employee in Pensacola, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Lowe's (Pensacola, FL) in April 2010.

    Interview

    the process of interviewing can be intimidating, however keep your head up and just be simple. lowes needs people who are teachable, not nessecarily people who know everything. the people usually make a good team and you have ability for advancement. stick with it. you will retire rich someday

    Interview Questions

    • if you were a tree, what kind of tree would you be   1 Answer
    • where do you see yourself 5 years from now.   1 Answer
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