Lowe's Assistant Store Manager Interview Questions | Glassdoor

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Lowe's Assistant Store Manager Interview Questions

Interviews at Lowe's

106 Interview Reviews

Experience

Experience
63%
22%
15%

Getting an Interview

Getting an Interview
70%
17%
6%
5
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy

Helpful (5)  

Assistant Store Manager Interview

Anonymous Employee in Atlanta, GA
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied in-person. The process took 2 weeks. I interviewed at Lowe's (Atlanta, GA) in April 2008.

Interview

The interview process lasted about 4 hours (assessments/tests/HR/SM interviews)

Rather tedious procedures/ computers crashed several times. Was not a good first impression for me

Interview Questions

  • There were no questions that I could not answer...my entire career encompasses this industry.   Answer Question

Negotiation

I told the Store Manager what my requirement for salary was...he okayed it with his District Manager and everything was finalized

Other Interview Reviews for Lowe's

  1.  

    Assistant Store Manager Interview

    Anonymous Employee in Battle Creek, MI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Lowe's (Battle Creek, MI) in September 2009.

    Interview

    One interview with approx 13 questions. Interview may be through phone if you live a good distance away, otherwise, it's just one on one with the store manager and HR. Be prepared. Know all of the customer oriented situations you've had in the past. Also, know different leadership strategies you've had success in.

    Interview Questions

    • There were not any really unexpected if you're from the retail industry.   1 Answer

    Negotiation

    None, was getting promoted from department manager. Set base pay.


  2. Helpful (4)  

    Assistant Store Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Lowe's in February 2013.

    Interview

    Applied for an ASM position on line and was called back the following week for an interview. Interview went well with typical behavioral questions. Met with the HR and Store Manager with 8 questions being asked. Near the end of the interview, I was informed that there was another ASM position that they were looking to fill and that I would be considered for that one. The position was posted and I re-applied. I had called the store back at the end of the application deadline and found out that I was one of three being considered for the position. I was called back and offered the position but it was $20K below what I was currently making (which was included in my application). I offered the Store Manager additiional information about my background and experience that justified my current salary and he said he would see what he could do with HR. Never heard back from him and found out three weeks later that my application was no longer being considered by reviewing my application status. No phone call or email...very unprofessional experience.

    Interview Questions

    • None were unexpected or difficult...   1 Answer

    Reasons for Declining

    Offer was $20k below my current salary

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  4.  

    Assistant Store Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Lowe's.

    Interview

    3 interview process, standardized questions. all decisions are made by the store manager. I have noticed that most store manager only have Lowe's experience. They are looking for specific terms and words you say in the response to their questions. hit those keys words and their faces light up. ie micro seasons, indexing report, hi/lo reports...

    Interview Questions

    • none, if you have legit retail management experience you shouldn't have any problems answering the questions   Answer Question

    Negotiation

    As a salaried employee you are provided a written offer letter. You can provided a counter offer but most likely it will be shot down. Negotiation is not encouraged but you always try.


  5.  

    Assistant Store Manager Interview

    Anonymous Employee in Olathe, KS
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 days. I interviewed at Lowe's (Olathe, KS) in January 2009.

    Interview

    An employee working at another store recruits candidates to fill positions at a local store. The prospect is then interviewed by a direct supervisor, a district representative, and a regional vice president. All this is done in a cordial way; they already know they want the person or they would never have been recruited.

    Interview Questions

    • There are some "strangely personal" questions that come up in private settings regarding: spouse, spiritual affiliation, favorite NASCAR racer, and the like.   1 Answer

    Negotiation

    I received a $6000 salary increase from Home Depot's current amount and two weeks of vacation available anytime after my first ninety days.


  6. Helpful (5)  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Highland, NY
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Lowe's (Highland, NY).

    Interview

    Applied online through indeed.com. Was called back about a week later and interview by the Store Manager and HR Manager. Learned that the HR manager does all the hiring and interviewing while talking to him. Went through situational questions, financial acumen, competing priorities, performance development and management, and about me. Was called a week later and offered a job by the store manager.

    Interview Questions

    • Difficult: Tell me about some of your opportunities and how have you gone about changing the way you approach them?   Answer Question

    Reasons for Declining

    Amount of money they offered which was considerably less compared to the amount I am making now for the same title in a different company.


  7. Helpful (4)  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Saint Robert, MO
    No Offer
    Average Interview

    Application

    I applied online. I interviewed at Lowe's (Saint Robert, MO) in August 2012.

    Interview

    I was called for an interview about two weeks after applying for the job. I was asked to come in the next day for an interview. Wen I showed up all employees I interacted with we're very friendly. I waited in the training room for a while, while they were interviewing another person. When I went in for the interview they asked me to tell them a little about myself. There were two managers interviewing me. After I told them a little about myself they asked 8 behavioral type questions, alternating between the two of them. They gave me plenty of time to answer questions and would ask probing questions if I was having difficulty answering questions.

    Interview Questions

    • Explain your prior experience with ordering inventory for a store.   1 Answer

  8. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Employee in Chandler, AZ
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    The process took 2 days. I interviewed at Lowe's (Chandler, AZ) in April 2007.

    Interview

    interview was very basic, asked for knowledge of merchandising skills as well as people handling skills. asked what to do with an angry customer, what to do with an associate that is underperforming, what the definition is of a "perfect aisle" by merchandising standards. also talked about what i wanted out of my future with lowes

    Interview Questions

    • What is your biggest weakness?   1 Answer
  9.  

    Assistant Store Manager Interview

    Anonymous Employee in Mount Pocono, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Lowe's (Mount Pocono, PA) in January 2012.

    Interview

    Assistant Store Managers tarts with a computer assessment , then an interview with HR a series of about 10 questions , then an interview with ASM also about 10 questions They interview between 3 and 5 people for position if they like you then you meet the store manager who will make an offer , then you have to wait for drug test and background Takes between 2 and 4 weeks for proses

    Interview Questions

    • Tell me about a time when you had to deal with a difficult customer   Answer Question

    Negotiation

    No negotiation


  10. Helpful (1)  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Brimfield, OH
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Lowe's (Brimfield, OH) in February 2014.

    Interview

    I am a Department Sales Manager for Lowe's so the process for an internal hire is a little less formal than an external hire. Its about a one hour 2 on 1 interview with the Store Manager and HR Manager. They choose 3 candidates that they feel are the best qualified from those that applied that the they want to interview then set-up a day and interview time with each candidate. 10 questions on a preset interview form which I am not sure if they are different or not for an external candidate but had a lot of references to the Lowe's working structure. Each question gave them a section to take notes and then to rate you on the question. They took turns on each question which were kinda generalized with a few specifics that asked for situations that ranged across how you problem solved, resolved a customer issue, helped a struggling employee, were adaptive to change and your ability to get results. After the 10 preset questions then the store manager asked 2 additional questions of their own that where not required.

    Interview Questions

    • Tell us about a recent situation in which your team was struggling and how did you embrace the situation and what did you do to resolve the situation?   Answer Question

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