Lowe's Customer Service Associate I Interview Questions | Glassdoor

Find jobs for Customer Service Associate I

Lowe's Customer Service Associate I Interview Questions

Interviews at Lowe's

27 Interview Reviews

Experience

Experience
88%
12%
0%

Getting an Interview

Getting an Interview
92%
4%
4%

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy

 

Customer Service Associate I Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 1+ week. I interviewed at Lowe's in April 2014.

Interview

asked me about myself, what would i bring to the table for the company, sell them a product, it'll be the one you say you have the most knowledge with. you'll come in and more than likely get interviewed with the hr manager and the store manager. if not the store manager the assistant store manager.

Interview Questions

  • asked me about myself, what would i bring to the table for the company, sell them a product, it'll be the one you say you have the most knowledge with.   Answer Question

Other Interview Reviews for Lowe's

  1.  

    Customer Service Associate I Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Lowe's.

    Interview

    Process was fast. It was done very professionally. Got a call from the HR management and got scheduled for an interview. The interview was short. Nothing too difficult. Questions on how do you handle difficult situations with peers, customers etc

    Interview Questions

    • A time when you could not fulfil a promise, what did you do to fix it?   Answer Question

    Negotiation

    Non negotiable


  2.  

    Customer Service Associate I Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Lowe's (Jacksonville, FL) in January 2014.

    Interview

    The interview process was fairly easy. I believe the key is to be honest and consistent. There are many questions that are worded differently. Don't try to anticipate what the interviewer wants to here. They really want to know your opinion.

    Interview Questions

    • Describe a situation in which you were involved or witnessed an altercation between co-workers and what actions did you take.   Answer Question
  3.  

    Customer Service Associate I Interview

    Anonymous Employee in Cromwell, CT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Lowe's (Cromwell, CT).

    Interview

    Normal behavioral questions,I applied online and few days after i got a call for the interview by the hiring management.
    It took about 30 minutes and after the interview i was taken to the Store Manager for few questions.

    Interview Questions

    Negotiation

    No negotiation,your pay depends on experience.


  4.  

    Customer Service Associate I Interview

    Anonymous Employee in Brownsburg, IN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2+ weeks. I interviewed at Lowe's (Brownsburg, IN) in April 2011.

    Interview

    Process was fairly simple. I had a referral. After submitting my resume and job application in-store, I received a phone call from HR within a month. I did not receive any interview questions over the pone. I was requested to come in to interview with the HR Manager, Sales Manager and Store Manager.

    Interview Questions

    • How would you interact with a customer as they approach the check-out?   Answer Question

  5.  

    Customer Service Associate I Interview

    Anonymous Employee in Olathe, KS
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Lowe's (Olathe, KS) in November 2016.

    Interview

    Very pleasant, laid back atmosphere. Written job description was given for you to review. Interview with Store manager and Customer service manager. Benefits explained. Explained that they would give their recommendation to HR Manager and that I would receive a call with in a couple of days

    Interview Questions

    • How you would handle a situation were you saw a potential safety hazard.   1 Answer

    Negotiation

    Yes, negotiation was great and you knew they really wanted you to come to work for them.


  6.  

    Customer Service Associate I Interview

    Anonymous Employee in Liverpool, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Lowe's (Liverpool, NY) in December 2014.

    Interview

    3 Step Application. - (1) Applied online - - - (2) -Met with HR Director - Completed the typical 7 question quiz - as i would call it - met again with the Hiring Manager - to review if i would accept the position - salary etc.,

    Interview Questions


  7.  

    Customer Service Associate I Interview

    Anonymous Interview Candidate in Warrensburg, MO
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Lowe's (Warrensburg, MO) in April 2010.

    Interview

    I am currently waitng for a response on my last interview but here is how it went so far....

    Filled out application online, got a call the next day, came in the day after that and had two interviews back to back. One with the hiring manager, then zone manager.

    Interview Questions

    • When was a time where you gave a customer the wrong information, and how did you fix it.   Answer Question
  8.  

    Customer Service Associate I Interview

    Anonymous Employee in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Lowe's (Las Vegas, NV) in July 2009.

    Interview

    Good people, friendly and got done quickly

    Interview Questions

    • Describe one way in a previous job that you met or exceeded expectations   Answer Question

    Negotiation

    didn't negotiate


  9.  

    Customer Service Associate I Interview

    Anonymous Employee in Carlisle, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Lowe's (Carlisle, PA) in February 2011.

    Interview

    Only had one interview, but I did meet with a series of managers on that day. Human Resources Manager did the initial interview, then I met with the Assistant Store Manager and the Store Manager. All were pretty basic interview questions: describe a time when you provided exceptional customer service, if you ever had a conflict with a fellow employee, that type of stuff

    Interview Questions

    • Why do you want to work for this company?   1 Answer

    Negotiation

    Originally accepted a position as weekend team customer service. Not a bad position. Wasn't committed to any one department. But the position was new at the time so I was a guinea pig to be sure.


Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.