Lowe's Customer Service Associate Interview Questions | Glassdoor

Lowe's Customer Service Associate Interview Questions

Updated May 17, 2017
238 Interview Reviews

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Helpful (7)  

Customer Service Associate Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at Lowe's.

Interview

Very casual interview, like a getting to know you conversation. Basic question related to job duties. Nice interviewer. Seemed interested in my answers and answered my questions. About 30-40 minutes of interview

Interview Questions

  • What would you do if you walked down an aisle and saw a spill on the floor?   1 Answer

Other Interview Reviews for Lowe's

  1.  

    Customer Service Associate Interview

    Anonymous Employee in Beavercreek, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Lowe's (Beavercreek, OH) in May 2017.

    Interview

    Smooth process took 3 weeks to offer me a position, the offer was a low blow 10.90 for someone with a degree and more then enough experience. Me and the manager set in the office, he made sure I was comfortable. He asked pretty simple name a time when questions.

    Interview Questions


  2.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Lowe's.

    Interview

    The hiring process was very straight forward. I applied online, and then received an interview. The interview consisted of questions that were focused on questions about team work. If you can relate to working in a team, the interview will be no problem.

    Interview Questions

    • Tell me about a time that you worked in a team, and what was the outcome?   Answer Question

  3. Helpful (3)  

    Customer Service Associate Interview

    Anonymous Employee in Wylie, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Lowe's (Wylie, TX).

    Interview

    I interviewed off sire for a new store opening. the process was simple and efficient. They even did the drug sceen right then and there. I interviewed with two of the zone managers and was contacted back in a coup!e of days to begin training/work.

    Interview Questions

    • customer service background?   1 Answer

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    Customer Service Associate Interview

    Anonymous Employee in Chula Vista, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Lowe's (Chula Vista, CA) in February 2017.

    Interview

    I was given a phone call about one week in advance to coordinate the day. I came in, sat down, and waited for the interviewer to come find me. The manager came out, shook my hand, and led my into a small office for the interview.

    The atmosphere was relaxed and professional.


  6.  

    Customer Service Associate Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Lowe's (Pittsburgh, PA) in February 2017.

    Interview

    It was awesome. Down to earth. Really relatable and easy to talk to. Made you feel at home. I would recommend to anybody looking for a job where you want to feel apart of something and for any student as they are very understanding of a semester schedule.

    Interview Questions


  7.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Columbia, SC
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Lowe's (Columbia, SC).

    Interview

    The interview went really well and I have had the opportunity to be reminded of how much more customer service is a driven talent. I hope that I get the opportunity to show case my talents.

    Interview Questions


  8.  

    Customer Service Associate Interview

    Anonymous Employee in Kalispell, MT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Lowe's (Kalispell, MT).

    Interview

    The interview was good.Promt questions.In a very good atomsphere.The people are very nice and friendly.Did drug testing on the spot.They kept the interview short and speedy.They two or more interviews.

    Interview Questions

    • What can of challenges did you face in a previous job?   Answer Question

  9.  

    Customer Service Associate Interview

    Anonymous Employee in Palatka, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Lowe's (Palatka, FL).

    Interview

    Basic questions about resume
    Had to answer 7 questions and give examples of times in school or work life when coming across the scenario and what you did in the scenario

    Interview Questions

    • Name a time in your life when you had to calm a person down that was upset and what did you say?   Answer Question

  10.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Lowe's in September 2016.

    Interview

    The hiring process was long and drawn out. I applied online and waited a week to hear back from them. Had one interview and waited another week to hear back from them.

    Interview Questions


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