Lowe's Customer Service Associate Interview Questions | Glassdoor

Lowe's Customer Service Associate Interview Questions

Updated Apr 21, 2017
235 Interview Reviews

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Helpful (2)  

Customer Service Associate Interview

Anonymous Employee
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. I interviewed at Lowe's.

Interview

Very casual interview, like a getting to know you conversation. Basic question related to job duties. Nice interviewer. Seemed interested in my answers and answered my questions. About 30-40 minutes of interview

Interview Questions

  • What would you do if you walked down an aisle and saw a spill on the floor?   Answer Question

Other Interview Reviews for Lowe's

  1.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Lowe's.

    Interview

    The hiring process was very straight forward. I applied online, and then received an interview. The interview consisted of questions that were focused on questions about team work. If you can relate to working in a team, the interview will be no problem.

    Interview Questions

    • Tell me about a time that you worked in a team, and what was the outcome?   Answer Question

  2. Helpful (2)  

    Customer Service Associate Interview

    Anonymous Employee in Wylie, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Lowe's (Wylie, TX).

    Interview

    I interviewed off sire for a new store opening. the process was simple and efficient. They even did the drug sceen right then and there. I interviewed with two of the zone managers and was contacted back in a coup!e of days to begin training/work.

    Interview Questions

    • customer service background?   1 Answer

  3.  

    Customer Service Associate Interview

    Anonymous Employee in Pittsburgh, PA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Lowe's (Pittsburgh, PA) in February 2017.

    Interview

    It was awesome. Down to earth. Really relatable and easy to talk to. Made you feel at home. I would recommend to anybody looking for a job where you want to feel apart of something and for any student as they are very understanding of a semester schedule.

    Interview Questions


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  5.  

    Customer Service Associate Interview

    Anonymous Employee in Chula Vista, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Lowe's (Chula Vista, CA) in February 2017.

    Interview

    I was given a phone call about one week in advance to coordinate the day. I came in, sat down, and waited for the interviewer to come find me. The manager came out, shook my hand, and led my into a small office for the interview.

    The atmosphere was relaxed and professional.


  6.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Columbia, SC
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Lowe's (Columbia, SC).

    Interview

    The interview went really well and I have had the opportunity to be reminded of how much more customer service is a driven talent. I hope that I get the opportunity to show case my talents.

    Interview Questions


  7.  

    Customer Service Associate Interview

    Anonymous Employee in Kalispell, MT
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Lowe's (Kalispell, MT).

    Interview

    The interview was good.Promt questions.In a very good atomsphere.The people are very nice and friendly.Did drug testing on the spot.They kept the interview short and speedy.They two or more interviews.

    Interview Questions

    • What can of challenges did you face in a previous job?   Answer Question

  8.  

    Customer Service Associate Interview

    Anonymous Employee in Palatka, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Lowe's (Palatka, FL).

    Interview

    Basic questions about resume
    Had to answer 7 questions and give examples of times in school or work life when coming across the scenario and what you did in the scenario

    Interview Questions

    • Name a time in your life when you had to calm a person down that was upset and what did you say?   Answer Question

  9.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Lowe's in September 2016.

    Interview

    The hiring process was long and drawn out. I applied online and waited a week to hear back from them. Had one interview and waited another week to hear back from them.

    Interview Questions


  10.  

    Customer Service Associate Interview

    Anonymous Employee in Goose Creek, SC
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Lowe's (Goose Creek, SC).

    Interview

    The interview was very brief and it was not a one on one interview. There were about 10 people in the interview. We were not asked any questions about our past job experience.

    Interview Questions


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