Lyft General Manager Interview Questions
Updated May 1, 2016
- Popular
- Most Recent
- Oldest First
- Easiest
- Most Difficult
Interviews at Lyft
Interviews for Top Jobs at Lyft
- Driver (151)
- Software Engineer (104)
- Customer Experience Associate (72)
- Community Associate (59)
- Product Manager (50)
- Data Scientist (46)
- Operations Lead (25)
- Critical Response Associate (24)
- Senior Software Engineer (23)
- Data Analyst (23)
- Operations Manager (19)
- Marketing Associate (14)
- General Manager (13)
- Recruiting Coordinator (13)
- Trust and Safety Specialist (12)
- Software Engineer(Internship) (12)
- Recruiter (10)
- Customer Service Associate (9)
- Executive Assistant (8)
- Customer Experience Team Lead (8)
- Operations Associate (7)
- Marketing (7)
- Operations Specialist (7)
- Community Manager (6)
- Analyst (6)
- Marketing Manager (6)
- Financial Analyst (6)
- Engineering Manager (6)
- Customer Service Representative (6)
- Support Associate (6)

Anonymous Employee in San Francisco, CA
I applied through an employee referral. The process took 2 months. I interviewed at Lyft (San Francisco, CA) in Mar 2016
The first step was a phone screener with the recruiting lead for the role. This was followed by phone interviews with several peers. After that I took an online test to assess analytic skills. After that, I was flown out to San Francisco for a series of in-person interviews, including a group presentation.
- Balanced mix of questions, which addressed past experience, skills, personality, hypotheticals, case studies.

Anonymous Employee in San Francisco, CA
I applied through an employee referral. The process took 4 weeks. I interviewed at Lyft (San Francisco, CA) in Mar 2016
The team running the interview process was highly coordinated and always responsive. I felt the process was also as much about me getting to know the company, its team, and its market as it was about them getting to know me. I happily accepted an offer and give credit to the team that extended it for making it so easy for me to do so from start to finish.
- What and how would you prioritize during the first couple weeks in the role?
Got a burning question about interviews at Lyft? Just ask!
On Fishbowl, you can share insights and advice anonymously with Lyft employees and get real answers from people on the inside.

Anonymous Employee in San Francisco, CA
I applied through a recruiter. The process took 2 weeks. I interviewed at Lyft (San Francisco, CA) in Feb 2016
I initially met with the recruiter who reached out to me. There was then a day where I met a series of people on the team I was going to join, along with peers in other geographies. Finally, there was a cross-functional group interview/presentation followed by a Q&A session and two more 1:1 interviews.
- What are some things that you would improve/create for Lyft to help our next phase of growth.

Anonymous Employee
I applied through a recruiter. The process took 3 months. I interviewed at Lyft in Feb 2016
The recruiter reached out to me - I wasn't looking for a new role. It was a long process (largely due to my lack of availability related to the holidays, travel, and busy work schedule). Fantastic recruiting team! Very capable and felt like they were on my side the entire time. They went above and beyond to make my experience a great one during the recruiting process and post offer.
- What feedback have you received in the past? How would you increase driver engagement? What type of events would you consider putting together in your market to drive both supply and demand? And many many more

Anonymous Employee in San Francisco, CA
I applied through a recruiter. The process took 4 weeks. I interviewed at Lyft (San Francisco, CA) in Dec 2015
The interview process started with several phone interviews and concluded with a day of in-person interviews and a presentation. The process was challenging but refreshingly transparent. They moved it along quickly. Because this is a highly cross-functional role, you meet with a large cross-section of the company. Some of the interviews felt like screening interviews while others just gave you a sense of the role. The presentation prep did take a considerable amount of time.
- How would you plan to grow your market?

Anonymous Employee in San Francisco, CA
I applied through a recruiter. The process took 4 weeks. I interviewed at Lyft (San Francisco, CA) in Oct 2015
It started with the GM recruiter reaching out on Linkedin. We had a fantastic phone conversation a week or so after the initial outreach. Next, I spoke to a peer and the hiring manager. After taking a 2 hour online test, which tests for problem solving acumen, I flew out to SF for a full afternoon of interviews. It was really great to meet several folks from different parts of the business. I was struck by how much Lyft lives and breaths "community". I also had a chance to review my city plan with a panel. It felt conversational yet professional. I was truly inspired by not just the smarts but the warmth of everyone I interacted with.
- How would you grow the market?

Anonymous Employee in San Francisco, CA
I applied through a recruiter. The process took 3 weeks. I interviewed at Lyft (San Francisco, CA) in Oct 2015
An initial recruiter screen call, followed by a phone call with the VP US Operations, another General Manager phone call, a take home operations exam, and an in-person all day slate of interviews, including a panel/presentation and 4-5 1-1 conversations
- What new product would you launch in your market and why (select from four options)?

Anonymous Employee in San Francisco, CA
I applied through a recruiter. The process took 4 weeks. I interviewed at Lyft (San Francisco, CA) in Sep 2015
An initial phone screen, a fit interview over the phone, a 2nd phone interview, and then a take home assignment that I worked on before heading out to San Francisco to present my work and spend a 1/2 day interviewing with a variety of teams. Friendly and cordial across the board, they are not trying to make this a consulting or investment banker experience.
- What would you do if you were in charge of the market in this city?

Anonymous Employee in San Francisco, CA
I applied in-person. The process took 3 weeks. I interviewed at Lyft (San Francisco, CA) in Aug 2015
The interview process at Lyft was one of the most efficient I've experienced in my 15 year career. I was interviewed by various people from across the organization (Ops, Analytics, GR, Marketing, etc) and every interviewer was well prepared. My first interview was with my would-be boss (VP of US Ops). After that initial phone call I was interviewed by HR and then the GM in Chicago. I was then given a quantitative exam. After receiving a passing grade I was flown out to SF for six interviews, which included an hour long presentation on how I would determine which of four new product ideas I would launch in my market and how I would go about executing the launch.
- How would you increase brand awareness in your market?
- What is your management style?

Anonymous Employee in San Francisco, CA
I applied through a recruiter. The process took 2 weeks. I interviewed at Lyft (San Francisco, CA) in Jul 2015
1) An internal Lyft recruiter reached out to me via LinkedIn. 2) Fairly informal, 1-on-1, "getting-to-know each other" phone conversations with the recruiter, then the VP of Ops, then the COO. Lyft is a fascinating business, well-staffed with highly competent, passionate people, so these calls are fun. 3) Lyft sent a quantitative exam, and presentation topic. The exam is tough for anyone that hasn't taken a school exam in years, but passable if you can handle basic analysis of fairly simple data sets. 4) Flew to the San Francisco headquarters to interview with 5 or 6 employees individually, and to present on the topic that was given to me the previous week. 5) The Recruiter called me the day after my SF interviews to present an offer.
- The presentation topic I was given was to build a plan to incorporate a set of new regulatory requirements into the driver onboarding process.
Popular Careers with Lyft Job Seekers
Work at Lyft? Share Your Experiences
