Lyft Operations Specialist Interview Questions | Glassdoor

Lyft Operations Specialist Interview Questions

Interviews at Lyft

6 Interview Reviews

Experience

Experience
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0%
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Getting an Interview

Getting an Interview
66%
17%
17%

Difficulty

3.3
Average

Difficulty

Hard
Average
Easy

Helpful (8)  

Operations Specialist Interview

Anonymous Employee in San Francisco, CA
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4 weeks. I interviewed at Lyft (San Francisco, CA) in October 2017.

Interview

Submitted my application online, spoke to a recruiter a few days afterwards and had a small homework assignment. The following week had a phone interview, the week after that an onsite, a phone call with the department head the next day, and then received an offer 10 days afterwards.

Overall, the experience was very straightforward, professional, friendly and positive. The experience at the on-site is very welcoming and personalized (snacks, welcome message on the white board, list of interviews on an iPad). The only "negative" was the wait to receive an offer. Days are so long when you don't know what's going on the other side.

Also worth nothing that my recruiter unexpectedly changed during the hiring process, but the new one came in without missing a beat or step. It did not feel like any communication was lost between the 2 people.

Interview Questions

  • • Tell me about a time you were asked to do multiple things and felt stretched thin. How did you handle it?
    • How do you approach handling workloads when you find that you are overwhelmed?
    • This role entails doing X, is that something you would be interested in doing?
    • What are your greatest strengths & weaknesses?
    • Lyft's core values are A, B, C, and D - of these 4, which 2 do you most strongly relate to? Why?
    • What drew you to to apply to the role, and what qualifications do you think you have that make you a good fit?   1 Answer

Other Interview Reviews for Lyft

  1. Helpful (2)  

    Operations Specialist Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 3 weeks. I interviewed at Lyft (San Francisco, CA) in June 2016.

    Interview

    My process was extremely positive. Everyone was so nice and wanted to really get to know me. It was a challenging process but fair and so interesting. 6-7 interviews, an analytics test, and a final presentation with a model I had to build for it. They tested my strategic thinking, analytical skills, ability to envision/analyze product originations and critical thinking on the operations of a current product. Gave me a great taste of all types of things I'm working on now. The recruiters were super helpful and amazing throughout the whole process!

    Interview Questions

    • We're considering this new product X and you are in charge of presenting to the CEO on whether or not it is a good initiative for the company to pursue. How would this analysis/presentation look like?   1 Answer

  2.  

    Operations Specialist Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. I interviewed at Lyft (San Francisco, CA) in August 2016.

    Interview

    Great and informative interview process! Everyone on the team was professional and embodied the Lyft culture. Recruiter was easy to work with and organized! I've been with the company for three weeks now, and definitely liking it so far.

    Interview Questions

    • The typical behavioral and operations related questions   Answer Question
  3. Helpful (4)  

    Operations Specialist Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Lyft (San Francisco, CA).

    Interview

    This was the most efficient recruitment process I've ever experienced. I had three phone interviews before the final in-person interview, and the process was complete within two weeks. My recruiter was extremely friendly, responsive, and on top of it - he kept me in the loop at all times and was a pro communicator. It was very clear from beginning to end that Lyft really respects its candidates and values their time. Hands down the most professional interview cycle I've had.

    Interview Questions

    • What can be improved upon in the current driver onboarding flow?   1 Answer

  4.  

    Operations Specialist Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 8 weeks. I interviewed at Lyft (Houston, TX).

    Interview

    Lyft was very thorough in their hiring process. I was required to meet with the HR, the hiring manager multiple times, a second manager from another market, as well as each member of the direct leadership team in the location I was hired to. All interview questions were different, yet each interviewer was positive and enjoyable to talk to. Overall it was a thought-provoking and exciting experience.

    Interview Questions

    • Describe some of the KPI's you would think of administering yourself to move our business forward in the next 3 - 6 months?   1 Answer

  5.  

    Operations Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Lyft.

    Interview

    I was interviewed by a recruiter. She asked typical questions as she was trying to get to know me and assess whether I was qualified for the job I was applying for.

    Interview Questions

    • Salary expectations, an example of a situation when I used data to make a decision, level of proficiency in MS Excel and SQL, and other typical resume questions.   Answer Question

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