M&T Bank Inbound Customer Service Representative Interview Questions | Glassdoor

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M&T Bank Inbound Customer Service Representative Interview Questions

Interviews at M&T Bank

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Inbound Customer Service Representative Interview

Anonymous Interview Candidate in Millsboro, DE
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at M&T Bank (Millsboro, DE) in April 2019.

Interview

Email from recruiter setting up phone interview. She did most of the talking, going over job description, pay (14.00), hours, expectations. Asked me why I wanted to work for M&T. Lasted about 15 minutes. Had interview at Millsboro Operations center. Warehouse type ceilings. Small talk while being walked down hall and at end of interview. Two interviewers.

Interview Questions

  • Cite a chore at home and give steps to completion.   1 Answer
  • Give 3 words that describe you and tell why you chose them.   Answer Question
  • Give 3 words that describe customers and tell why you chose them.   Answer Question
  • Go over your old employer's attendance policy and give subjective opinion for/against policy.   Answer Question
  • If a trainer said to do it this way, and a manager said to do it another way, what would you do?   Answer Question
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