MTM Customer Service Representative I Interview Questions | Glassdoor

MTM Customer Service Representative I Interview Questions

Interviews at MTM

1 Interview Review

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Customer Service Representative I Interview

Anonymous Employee in Madison, WI
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. I interviewed at MTM (Madison, WI) in October 2013.

Interview

In and out the door. Not a good place if you have worked in another call center, this place does not know what they are doing. Taking calls from Medicaid members having to show no compassion. So if you are a parson that can take being yelled at on the phone talked down to by members and management then this place is for you. Ask for there number of employees that have left before you waste your time at this place. Cold hearted when it comes to personal needs.

Interview Questions

  • They need to tell you what the whole overall is of the company not sugar coating it   2 Answers

Negotiation

They will not offer nothing. Will not work with you if you have medical issues or little kids and daycare. Think twice before excepting job unless your unemployment has run out and this is a stopover.....good luck with it being on a future career. They hire anyone and everyone because they can not keep people.

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