The support manager interviewed me and in the course of the interview determined I'd be better suited working for another manager in a different department (which sounded like a better job for my personal needs). It was the pre-holiday hiring season so I think they were basically looking for anyone who didn't seem to be a complete moron and they'd be happy to take them on. 12-20 hours a week retail. You can't screw that up.

The manager interviewing people was friendly. She would ask why you wanted to work there and what skills you had to contribute. Also she asks questions on customer service situations like how you would deal with an unhappy customer.