Macy's Retail Sales Associate Interview Questions | Glassdoor

Macy's Retail Sales Associate Interview Questions

Updated Mar 23, 2017
514 Interview Reviews

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Helpful (113)  

Retail Sales Associate Interview

Anonymous Employee in Lake Grove, NY
Accepted Offer
Positive Experience
Easy Interview

Application

I applied through an employee referral. I interviewed at Macy's (Lake Grove, NY).

Interview

The process was quick and easy. We sat in a waiting room then got called in one by one. Questions were asked (both personal and situation Q's) and then we chatted a little.

Interview Questions

Other Interview Reviews for Macy's

  1.  

    Retail Sales Associate Interview

    Anonymous Employee in City of Industry, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Macy's (City of Industry, CA).

    Interview

    Sat down in a room and was asked why I wanted to work for Macy's and mostly situational questions, as well as my availability. The interview was about 20 minutes and I received the job on the spot.

    Interview Questions

  2.  

    Retail Sales Associate Interview

    Anonymous Employee in Edison, NJ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I interviewed at Macy's (Edison, NJ) in March 2017.

    Interview

    After I filled the application I got the email for interview at the same day. I had to follow the link given to choose the interview date and time. It was a simple process.

    Interview Questions

  3.  

    Retail Sales Associate Interview

    Anonymous Employee in Columbia, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1+ week. I interviewed at Macy's (Columbia, SC) in March 2017.

    Interview

    Did application and scheduled interview for the following week. Hiring manager was really friendly. Asked scenario questions. Applied for full time but got offered full time bc of school schedule Got job offer on the spot.

    Interview Questions

    • What would you do in a situation   1 Answer
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  5.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Sacramento, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Macy's (Sacramento, CA) in February 2017.

    Interview

    I applied online, the process took about 3 days, got an follow up email to set up an interview. Set my interview for the next day. Had to wait about 20 mins before the interviewer saw me. The interview was basic and took about 30 mins. It went really good and she even told me I would be a great fit and I should be hearing back within the next week. The next morning I got an rejection email. I thought it went great, not sure what happened.

    Interview Questions

  6. Helpful (50)  

    Retail Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 6 days. I interviewed at Macy's.

    Interview

    I applied online. I got an email for an interview the very next day. The interview process was very quick and easier than I anticipated. The lady who interviewed me was very friendly.

    Interview Questions

  7.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Macy's (Phoenix, AZ) in January 2017.

    Interview

    Applied online for the position. Got an email back 2 days later to schedule an appointment. I made the appointment the following Thursday. On Wednesday I got an email telling me they have already filled the position. I'm sorry this is super unprofessional in my opinion. They didn't even give me the opportunity to interview especially when I know I have the skills and experience for the job. That really irked me leaving a not so great view of the company.

    Interview Questions

    • We filled the position????   1 Answer
  8.  

    Retail Sales Associate Interview

    Anonymous Employee in Greensburg, PA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Macy's (Greensburg, PA) in December 2016.

    Interview

    They called me a day after I applied and did a phone interview. The phone interview lasted 10 minutes and I was offered the job. They set up a day and time for me to go into the store and fill out my hiring paperwork. It was overall an easy interview and hiring process.

    Interview Questions

  9.  

    Retail Sales Associate Interview

    Anonymous Employee in Honolulu, HI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Macy's (Honolulu, HI) in December 2016.

    Interview

    Interviewer asked why I wanted to work for Macy's and asked how I could contribute to the store sales through the way I approach customers. Interviewer asked me to define what customer service meant to me.

    Interview Questions

    • They asked me to describe what I would do if I had a long line of customers and others waiting to be helped on the sales floor.   Answer Question
  10.  

    Retail Sales Associate Interview

    Anonymous Employee in Paramus, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Macy's (Paramus, NJ).

    Interview

    The best way is to apply online. If you are selected, you would need to make an appointment with them, which is usually a few days after you have applied. It is better to get the interview earlier, as they fill up the positions quickly. The interview was relatively easy. They ask about your background, any times were you had o work in teams. Also, they ask many if questions to see how you would react to a problem.

    Interview Questions

    • How would you handle a customer who is upset about one of your products?   Answer Question
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