Mandarin Oriental Hotel Group Front Desk Agent Interview Questions | Glassdoor

Mandarin Oriental Hotel Group Front Desk Agent Interview Questions

Interviews at Mandarin Oriental Hotel Group

3 Interview Reviews

Experience

Experience
67%
33%
0%

Getting an Interview

Getting an Interview
34%
33%
33%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy

 

Front Desk Agent Interview

Anonymous Interview Candidate in Las Vegas, NV
No Offer
Neutral Experience
Average Interview

Application

I applied through college or university. The process took 2 days. I interviewed at Mandarin Oriental Hotel Group (Las Vegas, NV) in March 2016.

Interview

Straightforward GM interview individual applicant and front desk manager interview group applicants, a lot of soft skill related questions and situational questions, be prepared to the group interview solve real world questions

Interview Questions

Other Interview Reviews for Mandarin Oriental Hotel Group

  1.  

    Front Desk Agent Interview

    Anonymous Employee in Washington, DC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Mandarin Oriental Hotel Group (Washington, DC) in May 2015.

    Interview

    Quick not very personal
    read interview question right from a book
    Met the manager and recruiter at the hotel location
    The meeting was in the lobby of the hotel so there was noise and lots of people around i felt the recruiter and manager couldnt focus
    I went through two over the phone interviews before coming in

    Interview Questions

    • what are your strengths?
      what can you contribute to this company?
      what are your weaknesses
      would your past employers recommend you and what would they say   Answer Question

  2.  

    Front Desk Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at Mandarin Oriental Hotel Group.

    Interview

    I had 3 interviews for this job, First with the Director of Rooms, then with the HR Manager, and finally with the Front Desk Manager. Each interview lasted about 40 minutes.
    Most of the questions required to give specific examples of different situations you have dealt with in previous jobs.

    Interview Questions

    • What is luxury?
      Situational questions (Tell me about a time...)   Answer Question
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