Mandarin Oriental Hotel Group Interview Questions | Glassdoor

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Mandarin Oriental Hotel Group Interview Questions

Updated Jan 22, 2018
54 Interview Reviews

Experience

Experience
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Getting an Interview
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  1. Helpful (3)  

    Server Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Mandarin Oriental Hotel Group (Miami, FL).

    Interview

    three interviews: one with direct supervisor/manager, one with the director from the department and one with human resources, then a urinary drug test and background check, after that job offer.

    Interview Questions


  2.  

    Administrative Assistant Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Mandarin Oriental Hotel Group (New York, NY) in May 2017.

    Interview

    The Interviewer was late for close to an hour for the scheduled interview. However, she was quite friendly and was apologetic about it. Overall, the Interview process went quite smoothly.

    Interview Questions

  3.  

    Cocktail Waitress Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Mandarin Oriental Hotel Group (Miami, FL) in October 2016.

    Interview

    they sit you down and ask you questions about your serving experience, how many years, and a couple of scenarios and how you would react to them. this is just the first interview, there are a total of three interviews with three different managements

    Interview Questions

    • how do you react with an unhappy customer?   1 Answer

  4.  

    Intern Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Mandarin Oriental Hotel Group (Miami, FL).

    Interview

    The process takes one week, there is only one round of interview, and got rejected initially, but received a call back notifying that I got the offer. Overall the question is relatively standard, no hard questions.

    Interview Questions


  5.  

    General Maintenance Interview

    Anonymous Interview Candidate in Temple Hills, MD
    No Offer
    Positive Experience
    Easy Interview

    Interview

    Greeting with a warm welcome upon hiring and being a good listener eye to eye contact ,send the energy and interest to the interviewer .becoming a team player in the hotel industry will be rewarding with this being said strength is essential with positive affirmations on a daily routine when interacting with employees or guessed.

    Interview Questions

    • A future interview for general maintenance position at the Mandarin oriental hotel will be rewarding for both the hotel and myself, my strength over the years has always been consistent and my completion of any project on a weekly or monthly term for the business.   Answer Question
    • I have 10 plus year in the hospitality dealing and providing exceptional customers service as general maintenance associate, from repairing or replacing personal property or business.   Answer Question

  6. Helpful (1)  

    Management Trainee Interview

    Anonymous Interview Candidate in Washington, DC
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Mandarin Oriental Hotel Group (Washington, DC) in March 2016.

    Interview

    Three interviews total, with various levels of management. I dealt with some very nice people in HR. Management was definitely a little less nice to interact with. It felt like they were very busy and doing you a favor by getting you on their schedule.

    Interview Questions


  7.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Las Vegas, NV
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 days. I interviewed at Mandarin Oriental Hotel Group (Las Vegas, NV) in March 2016.

    Interview

    Straightforward GM interview individual applicant and front desk manager interview group applicants, a lot of soft skill related questions and situational questions, be prepared to the group interview solve real world questions

    Interview Questions

  8. Helpful (2)  

    Intern Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. I interviewed at Mandarin Oriental Hotel Group (Los Angeles, CA) in February 2016.

    Interview

    sent in resume & they called me back for internship
    wanted to discuss my previous experience and what specific jobs the intern does for the company
    small office - only three people work there

    Interview Questions

    • What about Mandarin Oriental interests you? Do you work well in teams?   Answer Question

  9.  

    Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Mandarin Oriental Hotel Group in August 2015.

    Interview

    I had an interview with HR, Director of the Department, Hotel Manager. Everybody was super friendly. No difficult questions (all very typical) - tell about yourself, examples from your previous job, why did you choose us and so on. They are looking not only for relevant experience but for right person.

    Interview Questions


  10. Helpful (3)  

    Human Resource Coordinator Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Mandarin Oriental Hotel Group.

    Interview

    Three interviews, one with HR Manager, one with HR Director, one with General Manager. The second and third interviews are easy, cause they did most of the talking by introducing the company, the position, the team, and casual chatting. Not a very professional interview experience. When I asked about company benefits after the offer, they started beat around the bush, declined to tell me my compensation package.

    Interview Questions


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