Maritz Travel Travel Interview Questions | Glassdoor

Maritz Travel Travel Interview Questions

Updated Jan 5, 2017
3 Interview Reviews

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  1.  

    Senior Travel Consultant Interview

    Anonymous Employee in Fenton, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Maritz Travel (Fenton, MO).

    Interview

    Sent resume to company. Received call to set up interview. Professional Management Interviewer, felt at ease, asked pertinent questions, explained position expectations and explained training requirements. Received call offering position and salary level. Accepted offer.

    Interview Questions

    • Explain a bad Customer Service situation and how you handled it.   1 Answer

  2. Helpful (4)  

    Travel Director Interview

    Anonymous Interview Candidate in Saint Louis, MO
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Maritz Travel (Saint Louis, MO) in October 2010.

    Interview

    Scheduled a phone interview and when we scheduled the phone interview the HR Department was 10 minutes late and I eventually ended up calling them. Interview was brief with two actual questions and the rest of the time was explaining the job description.

    Interview Questions

    • Explain a time when you had an unsatisfied customer and how did you work through the situation and what was the outcome?   1 Answer

  3. Helpful (3)  

    Travel Director Interview

    Anonymous Employee in Fenton, MO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2+ weeks. I interviewed at Maritz Travel (Fenton, MO) in November 2009.

    Interview

    Two rounds of phone interviews, two rounds of face to face interviews. The first face to face is with a program operations manager and the 2nd is with a VP. They're looking for people with a customer service orientation. The job requires a lot of autonomous decision making, so be prepared to show you're are capable of this.

    Interview Questions

    • Share with us a time when you turned a bad situation into a positive one for a customer.   Answer Question

    Negotiation

    No negotiation. Set salary


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