Marriott International Concierge Interview Questions | Glassdoor

Marriott International Concierge Interview Questions

8 Interview Reviews

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Concierge Interview

Anonymous Employee in Albany, NY
Accepted Offer
Negative Experience
Easy Interview

Application

I applied online. The process took 6 days. I interviewed at Marriott International (Albany, NY) in August 2014.

Interview

It's as simple as any ordinary job interview. I got called to come in for an interview a week after applying online and the interview was spot on. I was offered the job after the brief interview.

Interview Questions

  • Do you have any experience in the job in which you applied for?   1 Answer

Other Interview Reviews for Marriott International

  1.  

    Concierge Interview

    Anonymous Employee
    Accepted Offer

    Interview

    You have to go through a 3 step interview process with 3 different departmental managers. They ask a range of questions from standard to theoretical. They asked me questions about previous positions as well what my strengths and weaknesses are. They are a strict hotel company to work for, but they treat their employees well.

    Interview Questions


  2.  

    Concierge Interview

    Anonymous Employee in Gaither, MD
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Marriott International (Gaither, MD).

    Interview

    2 days of interviews, 3 managers total

    Interview Questions

  3. Helpful (1)  

    Concierge Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience

    Interview

    Job Fair - 3 interviews with 3 different managers / Called back 1 month later for interview at the hotel.


  4. Helpful (4)  

    Concierge Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Marriott International (Dallas, TX) in April 2009.

    Interview

    It begins with the usual, the tell me about yourself questions, past work experience, all that jazz. Then the next series of questions are, give me an example of how you satisfied a displeased guest, unruly guest and handling conflict with co-workers.

    Interview Questions


  5. Helpful (1)  

    Concierge Interview

    Anonymous Employee in Jakarta (Indonesia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Marriott International (Jakarta (Indonesia)).

    Interview

    Submit Application, Get Call from H&R to schedule interview, 4 Level Interview First with HRD, then waiting for couple of days, i received a call for interview with next level Manager, after it's done, another 2-3 days waiting then interview with Director then last with the GM

    Interview Questions


  6.  

    Concierge Interview

    Anonymous Employee in St. John's, NL (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Marriott International (St. John's, NL (Canada)) in June 2011.

    Interview

    If you are a clean, well kept and happy individual then you have nothing to worry about. Just be honest and and smile and the position is yours.

    Interview Questions

    • Make sure you are educated on things to do in and around your community.   Answer Question

  7. Helpful (1)  

    Concierge Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Marriott International in April 2008.

    Interview

    I went to the hotel itself and they gave me a form to fill in. i filled it in and a week later i was called back for an interview. Important to dress smartly so wore a suit. Interview was held in their lounge bar area with the duty manager.
    He asked me a number of questions about myself to see what kind of person i am. They are all about how you present yourself, clean nails, clean shaved etc. Have to have a knowledge of the local areas, good to know good restaurants, shopping areas, roads, walk paths etc. You also get questioned on how you would deal with hotel guests in certain situations. Especially problematic guests.
    Was a great job as concierge. Was 17 when i started and had no previous job experience. Made loads of money from tips which i kept all to myself.
    Was a great first job, of which i highly recommend. Decent pay as well.

    Interview Questions

    • what would you do in a situation where the guest is complaining to you about one of your services?   Answer Question

    Negotiation

    Easy

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