Marshalls Merchandise Associate Interview Questions | Glassdoor

Marshalls Merchandise Associate Interview Questions

Updated Apr 16, 2017
21 Interview Reviews

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Merchandise Associate Interview

Anonymous Interview Candidate in Irvine, CA
No Offer
Negative Experience
Difficult Interview

Application

I applied online. The process took a week. I interviewed at Marshalls (Irvine, CA) in March 2017.

Interview

I will never ever shop at Marshalls after being interrogated by two managers during an interview earlier this morning. Managers were disrespectful, condescending, and unpleasant during the entire interview. It absolutely was the worst interview I have ever experienced in my whole life. The minute I stated, "my reliable transportation to work is via foot" the interview took an unneeded turn. Next time, wrap the interview up instead of dragging it on. A simple, thanks for coming in and we shall be in touch shall suffice. I have contacted customer service in regards to my experience. I hope nobody goes through what I went through. Absolutely awful. What kind of employer uses a threat-like tone to ensure that my previous employers will be contacted? In addition to, "I'm going to ask them everything about you. Even if they don't ask or tell me, I'm going to ask." I sincerely hope you both are written up and lose your jobs. If you're willing to disrespect a potential applicant than your probably more cruel towards your own associates. Will definitely think twice when applying to any TJX companies or stores.

Interview Questions

  • Transportation to work?
    Why I wrote 25 hours for part-time?   Answer Question

Other Interview Reviews for Marshalls

  1. Helpful (1)  

    Merchandise Associate Interview

    Anonymous Employee in McAllen, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at Marshalls (McAllen, TX) in November 2016.

    Interview

    There were two supervisors that interviewed me in the room. It took only 15 minutes and they discussed what they do everyday. They asked what I did from my volunteer service. They asked if I am attending college, and they also asked my availability. Then asked me questions regarding teamwork and customer service.

    Interview Questions

    • What is the meaning of customer service for you?   2 Answers

  2. Helpful (1)  

    Merchandise Associate Interview

    Anonymous Employee in Secaucus, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 5 days. I interviewed at Marshalls (Secaucus, NJ) in October 2016.

    Interview

    The interview process was very simple. Basic and non-intimidating questions were asked. The person conducting the interview was very nice and talkative. Even funny. Marshall's is a big company so you won't have trouble finding a place to fit in. You're taught about everything and not just one thing.

    Interview Questions

    Negotiation

    They actually told me I can make more than what I had indicated. ($9/hr)

  3. Helpful (7)  

    Merchandise Associate Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Marshalls (New York, NY) in April 2016.

    Interview

    First Job interview (ever). So I get there early (first) and was told to fill out an application since I applied online. A bunch of people come in after me and do the same. Then we had a group interview with about 10 ppl. All for different jobs apparently(I was confused). Anyway he told us about the company,asked us three basic questions. Then asked if we had any for him. Hardest part...(for me) was the application. First job interview Which means;I didn't have any prior experience to write down (about to completely fill out the application). 😓
    Applied through Snagajob

    Interview Questions


  4.  

    Merchandise Associate Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Marshalls (Tampa, FL) in December 2015.

    Interview

    My interview was pretty relaxed but my interviewer was frequently excusing herself to take care of business in the store. Questions are pretty simple: your personality, how you treat customers, what you would do in a bad situation, leadership/teamwork, why you chose Marshall's... the biggest part they concern about is whether or not you can persuade customers to open TJX Rewards Credit Cards.

    There should be only one interview. Even though you've already applied online, your interviewer will ask you for 15 minutes afterwards to fill out another application, including the basic personal information, work requirements, skills and education, and contacts. I suggest bringing in a copy of your resume to speed things up and hand to them afterwards.

    Interview Questions

    • Describe a time when you had to work as a team to accomplish a difficult task?   Answer Question
    • How would you describe yourself?   Answer Question

  5.  

    Merchandise Associate Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Marshalls in September 2015.

    Interview

    The interview was very good and the manager was very friendly. Was just one interview with two people and one of them was the manager. They were both very nice and told me that they want you to smile a lot and show that you want to work there. Another Good tip is to bring a resume because I came 10 min early and had to fill out an application by hand but they said it was okay because i brung my resume with me.

    Interview Questions


  6.  

    Merchandise Associate Interview

    Anonymous Employee in Sacramento, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Marshalls (Sacramento, CA) in August 2015.

    Interview

    Applied through Snagajob and got a call the following week. The waiting time took almost two hours and the interview process took an hour since you had to talk to the store supervisor then the store manager.

    Interview Questions

    • What do you see yourself in the next 30 years?   1 Answer

  7. Helpful (3)  

    Merchandising Associate Interview

    Anonymous Interview Candidate in Montebello, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 days. I interviewed at Marshalls (Montebello, CA) in July 2015.

    Interview

    Filled up application online at snagajob then 2 days later got an interviewed. He told me to be there earlier so i can fill up an application. I have to put 3 references. Then the interview starts when i'm done with application. Very casual i feel relax.

    Interview Questions

  8. Helpful (3)  

    Merchandise Associate Interview

    Anonymous Employee in Pompano Beach, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Marshalls (Pompano Beach, FL) in May 2015.

    Interview

    The process took about 1 or two weeks. I was interviewed twice in the same day, and the interviews were no longer that 10 minutes. The second manager was not as straight forward as the first manager interviewing me, He seemed more interested in me as a person and how I would fit in the environment rather my past accomplishments as my first interviewer.

    Interview Questions


  9.  

    Merchandise Associate Interview

    Anonymous Employee in Rancho Palos Verdes, CA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at Marshalls (Rancho Palos Verdes, CA) in March 2015.

    Interview

    I print out an application out at home & turned it in to the store. I called a few days later & an interview was set up. Was a group interview of four applicants & three staff. We each took turns answering different questions asked by different staff members. The interview did not last any more than 15 mins. They called me around 5 mins after the interview when I was already almost home to come back & fill out some more paperwork. It was then they informed me I got the job & my guess was that they didn't want anyone to that didn't get the job to know they didn't that moment or want them to know who did get the job. I came back & filled out the paperwork, then it was told that the position I applied for was not available for the part/full-time I hoped it would be. They told me that it would be a five week temp job during remodel construction that had a small chance of materializing into a permanent employee position.

    Interview Questions

    • Why do you want to work at Marshall's? Tell me about past experiences working & how did you deal with tough situations such as a angry customer? Do you work well under pressure? Basic questions as I did not have any work history besides volunteer work.   Answer Question

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