MasTec Advanced Technologies Dispatch Routing Specialist Interview Questions | Glassdoor

MasTec Advanced Technologies Dispatch Routing Specialist Interview Questions

Interviews at MasTec Advanced Technologies

1 Interview Review

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Dispatch Routing Specialist Interview

Anonymous Employee in Coppell, TX
Accepted Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 3 days. I interviewed at MasTec Advanced Technologies (Coppell, TX) in June 2014.

Interview

Applied online and was called fairly quickly. Quick over the phone interview. Followed up with 1:1 interview at location of employment. Training class was a solid 10 hire's, which only 6 made it through 1 week of training. Training was rushed since they needed as many people on the floor as possible. We were trained by someone that had never taken a call or actually worked with the software or program we were using. A lot of our questions were answered with "you'll learn out on the floor".

Interview Questions

  • How will you handle an escalated call/customer?   1 Answer
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