Masergy Interview Questions | Glassdoor

Masergy Interview Questions

Interviews at Masergy

37 Interview Reviews

Experience

Experience
84%
8%
8%

Getting an Interview

Getting an Interview
37%
34%
14%
9
6

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    NOC Analyst Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Masergy (Plano, TX) in March 2014.

    Interview

    You will likely have three interviews, first by HR, then then up to two more by the Hiring Managers. You will be given a tour of the NOC on your second interview. Interviews are typically on Friday afternoons.

    Interview Questions

    • Be prepared to subset mask on the fly.   1 Answer

    Masergy Response

    Jul 2, 2018 – Corporate Recruiter

    Thank you for sharing your experience, I would love to hear more about how we could improve the interview process. Please come visit the recruiting department to share your thoughts. Glad you decided... More


  2. Helpful (3)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Masergy in July 2012.

    Interview

    Very personable and professional. Intense given I didn't have any details on the company, or history training on the products. Overall, the guys I met were very easy to talk to.

    Interview Questions

    Negotiation

    It wasn't a negotiation...it was a contract offer.

    Masergy Response

    Aug 11, 2015 – Director, HR

    Thanks for the feedback!

  3. Helpful (2)  

    Business Analyst Interview

    Anonymous Interview Candidate in Dallas, TX
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Masergy (Dallas, TX) in April 2018.

    Interview

    It starts off with an initial call with HR who then schedules the next round of interview with a technical manger. The manger said they would get back soon. After that there was no response. Wrote a follow up email and tried various ways, not to beg for an offer, just wanted some feedback on what I could have improved on. But no response at all. It was like they’re trying to avoid you. If they treat their applicants like this, I can’t imgaine what they treat their employees like. It’s sad.

    Interview Questions

    Masergy Response

    Jul 2, 2018 – Corporate Recruiter

    Thank you for your feedback. We are working on improving our turnaround time on feedback during our busy hiring months. New processes are being launched this month. It is our priority for everyone to... More


  4. Helpful (4)  

    Social Media Specialist Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Masergy (Plano, TX) in July 2016.

    Interview

    The interview process was just a little long, a bit over 2 hours, but I honestly feel that's how they all should be because it really gives you a chance to get to know the employees and company culture. The whole interview process the team was really helpful, supportive and overall just awesome to be around.

    Interview Questions

    • Q: What would you do within the first 30 days of employment?   1 Answer

    Masergy Response

    Aug 11, 2016 – Corporate Recruiter

    Thank you for your interview feedback. Masergy interviews do run a little longer that most in the market but we try to make sure each candidate has a chance to meet with each team member so that you... More


  5.  

    Tier I Analyst Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Masergy (Plano, TX) in September 2011.

    Interview

    It was a simple process that was easy to go through. They asked me technical questions to test my capabilities as well as questions that would ensure I had people skills

    Interview Questions


  6.  

    Service Implementation Manager Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Masergy (Plano, TX) in March 2015.

    Interview

    Met with the DIR and Sr VP. I had already known the PROV MGR from a previous job, but he would probably also be in the interview chain. I did an initial interview with the DIR to cover my background. He then had me interview with the SR VP and himself at the same time. We did a walk-around of the office to meet/greet other managers and reps, and to become familiar with each group's respective area. Continual conversation and comments on their process and the Service Delivery process was taking place.

    Interview Questions

    • Be sure you're familiar with the Service Delivery process from Customer to Sales (to Order Entry) to Provisioning/Design to Activatiion, and NOC support.   1 Answer

    Negotiation

    There wasn't a lot of negotiation. The DIR let me know the money that was being offered for the position and I accepted.

    Masergy Response

    Aug 11, 2015 – Director, HR

    Thanks for the feedback!


  7. Helpful (1)  

    Service Implementation Manager Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Masergy (Plano, TX) in November 2016.

    Interview

    I was very nervous at first because Vice President, Senior Manager and Manager were all interviewing me at same time. The atmosphere made it a lot easier as the interview continued. The hiring process was well communicated with HR team that was assisting with all paperwork.

    Interview Questions

    Masergy Response

    Apr 25, 2017 – Corporate Recruiter

    Thank you for taking the time to let us know about your experience! We are proud to know that our environment was welcoming and comfortable!

  8. Helpful (5)  

    Tier I NOC Analyst Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 5 days. I interviewed at Masergy (Plano, TX) in December 2015.

    Interview

    The interview process was quick and thorough. I was contacted within days of my application. You are sent calender updates for your interview times and the follow up interviews were set up in a efficient manner. Thi first interview took place over the phone at which time they immidiatly set up a follow up interview. The second one was a 1 on 1 to get a feel of who I was and wether I was a good fit for the companies values. The third one was in a conference room with a group of people I would be working with directly. It covered whether I had the aptitude and skill to pick up the job and do well at it.

    Interview Questions

    • Describe a time when you were presented with a problem in the workplace and how you handled it.   Answer Question

    Masergy Response

    Feb 22, 2016 – Corporate Recruiter

    Thank you for your review! We are happy to hear that the interview process was speedy and positive! We are glad that you received all of the information you needed to be able to make the decision to... More


  9.  

    Web Server Developer Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 1 day. I interviewed at Masergy (Plano, TX) in July 2016.

    Interview

    I described my SDLC process and went though my resume describing all of my employers and what technologies they used. I further white boarded some specific architecture I had worked on describing designed decisions both pros and cons associated with those decisions. I got asked questions from 3 teams of about 3 people per team.

    Interview Questions

    • Describe your latest project in detail on the whitboard?   Answer Question

    Masergy Response

    Sep 22, 2016 – Corporate Recruiter

    Thank you for our interview review. We are glad that you had a positive experience and that you have joined Masergy!


  10.  

    Sales Engineer Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Masergy (New York, NY) in May 2019.

    Interview

    meet several people over the phone and in person. went through HR , engineering and sales over several weeks. Looks like company was going through some changes at C level which effected interview process.

    Interview Questions


See What Masergy Employees Are Saying

StarStarStarStarStar   Current Project Manager in Plano, TX

Pros: “The atmosphere, culture, and environment is very positive with management support”“The atmosphere, culture, and environment is very positive with management support” – Full Review

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