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Customer Service Milici Interview

Anonymous Interview Candidate in Springfield, MA
No Offer
Positive Experience
Easy Interview


The process took 3 weeks. I interviewed at MassMutual (Springfield, MA) in April 2012.


Came in for a 1:1 interview with recruiter, very friendly, went over resume and asked standard questions. There were two additional online tests sandwiched around the interview, a 45 minute test with some IQ type questions and a second test that simulated the customer service cal center position. Second interview consisted of overview of job with other candidates and then a ~30 min interview with two hiring managers. Mood was professional but relaxed

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