MassMutual Financial Services Representative Interview Questions | Glassdoor

MassMutual Financial Services Representative Interview Questions

Updated Sep 12, 2017
55 Interview Reviews

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Financial Services Representative Interview

Anonymous Interview Candidate in Scottsdale, AZ
No Offer
Neutral Experience
Easy Interview

Application

I applied through a recruiter. I interviewed at MassMutual (Scottsdale, AZ).

Interview

I thought the interview process was going very well with MassMutual. They don't believe in using the STAR method to interview you or anything technical in that way. However, they require you to take part in 4 different interviews. I had gotten to the second interview and I thought it went really well. That was until I never received a call back from MassMutual again. You would think that they would be more professional and at least call or send an email to inform me that I wasn't what they wanted instead of me sitting around and waiting for a response.

Interview Questions

Other Interview Reviews for MassMutual

  1.  

    Financial Services Representative Interview

    Anonymous Employee in Milwaukee, WI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual (Milwaukee, WI) in July 2017.

    Interview

    The interview was laid back and enjoyable. The interviewer explained that portion of the process well. I was then given a personality identification application. I was taken to a conference room where I was given the choice of seating. The interviewer was very cordial and likable.

    Interview Questions

    • The questions were related to communication and articulation as well as background and experience. They looked to how I carried myself and recommended the next step. The interviewer was also concerned with whether I was comfortable with commission income.   Answer Question

  2.  

    Financial Services Representative Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 4+ weeks. I interviewed at MassMutual.

    Interview

    I had a phone screening followed by two "task based interviews". The first was a personality test and the second was compiling a list of 200 names to build your network. They are very willing to hire anyone willing to do this tough work

    Interview Questions

    • Tell me about a time you had to give someone negative feedback   Answer Question
    • Tell me about a time things didn't go according to plan   Answer Question
  3. Helpful (2)  

    Financial Services Representative Interview

    Anonymous Employee in Rochester, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at MassMutual (Rochester, NY).

    Interview

    You complete a Hogan personality profile, if you fail, you are basically out. There is a structured interview where they score your answers and the manager will work fuzzy math to make sure you pass. It's a step above giving you a mirror to fog with your breath proving you have a pulse. Expect three interviews and a job offer if you just show up. It's all commission so why not hire you?

    Interview Questions


  4.  

    Financial Services Representative Interview

    Anonymous Interview Candidate in Chicago, IL
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 4 weeks. I interviewed at MassMutual (Chicago, IL) in January 2017.

    Interview

    It is a fairly structured interview/hiring process. You will undergo a series of multiple interviews to determine if you are the right fit for the job. For me, it began with a phone interview between the recruiter, head agent, and myself. That lead to an in-person interview where I met with the recruiter and two other representatives. The two representatives were both early-to-mid twenties and described their experience thus far. I was pretty impressed with the presentation and it was evident how much pride they had in maintaining their company culture.

    Interview Questions

    • What are your goals and aspirations in a job like this?   1 Answer

  5.  

    Financial Services Representative Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. The process took 3 weeks. I interviewed at MassMutual (Miami, FL) in March 2016.

    Interview

    It took 2 interviews and I landed the job. I met my recruiter at my university career fair. A week or two later I got a call from the secretary and had a quick chat. Another call a few days later and we scheduled the interview. Two interviews in person after that

    Interview Questions


  6.  

    Financial Services Representative Interview

    Anonymous Employee in Miami, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at MassMutual (Miami, FL) in November 2016.

    Interview

    The HR manager called me after seeing my resume and explained how my skill could be applied to this new industry. I then had an interview with him, where he explained what the Company did, and what my role would be, and compensation expectations. After that, there are more meetings where the company's products are explained.

    Interview Questions


  7.  

    Financial Services Representative Interview

    Anonymous Employee in Rochester, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 4 days. I interviewed at MassMutual (Rochester, NY) in November 2015.

    Interview

    Interview process consists of a series of interviews with one of a few VPs. If you can show that you have a proactive work attitude and a lot of self motivation, you will get the job easily. Lots of questions refer to if you identify with the mission of the company. It is not difficult as long as you are personable as this is mainly a sales position. If you can connect with your interviewer, you will be okay throughout the interview process.

    Interview Questions

  8.  

    Financial Services Representative Interview

    Anonymous Employee in Virginia Beach, VA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at MassMutual (Virginia Beach, VA) in September 2016.

    Interview

    It's a long process. Did two phone interviews, two in person interviews, and many weekly meetings leading up until the point of me passing my l&h insurance exam. Still attempting to get my project 200 together

    Interview Questions


  9.  

    Financial Services Representative Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at MassMutual.

    Interview

    Resume drop online and then contacted to schedule an in-person interview with the HR rep. Basic behavioral interview designed to make sure you would be a good fit for sales. Then have a second interview with a sales manager. Then between the second and third interview you are given an assignment to collect 200 names and their contact info to be a contact book for if you get the job. Then you have the third interview with the manager who does most of the talking and makes sure that you are fit for sales. Then there's a 4th interview where they go over the compensation plan.

    Overall, really nice people easy interviews.

    Interview Questions


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