MassMutual Interview Questions | Glassdoor

MassMutual Interview Questions

Updated Apr 19, 2017
308 Interview Reviews

Interview Experience

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  1.  

    Senior Business Analyst Interview

    Anonymous Employee in Springfield, MA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at MassMutual (Springfield, MA) in March 2012.

    Interview

    Initially, there was a phone screen. I then interviewed with a Vice President level manager. I then interviewed with fellow Business Analysts. Overall impression was great and immediately recognized how competent the team was. Since this was a very large project that involved third party teams and offshore, my experience with working with offshore was critical.

    Interview Questions

  2.  

    Financial Advisor Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at MassMutual (New York, NY) in March 2016.

    Interview

    Given scenarios and asked to answer questions about how you'd handle them; went over resume; informed on what an advisor does; given scenarios and asked how you'd respond to them; talked about the training process and history of the company;
    Talked about how you'd make your money

    Interview Questions

    • What do you know about the financial advisor position?   Answer Question
  3.  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at MassMutual.

    Interview

    Lengthy. It took a while about 2-3 in person interviews on top of 2-3 phone interviews and then a separate appointment for a rigorous testing and had to wait almost a week for results and final interview then had to submit to a drug screening and wait another week or more for confirmation of passing and an offer.

    Interview Questions

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  5.  

    Sales Consultant Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 4 weeks. I interviewed at MassMutual (Salt Lake City, UT) in March 2016.

    Interview

    Long interview process, they will tell you around 17 interview for every one person hired. There is about 5 or 6 steps until the final interview. After going through the whole process they then expect you to sell to family and friends for while taking a higher ranking sales representative with you to all sales for the first two years.

    Interview Questions

    • They have you fill out a 200 list of everyone you know and have phone numbers and emails for.   1 Answer
  6.  

    Customer Service Representative Interview

    Anonymous Employee in Memphis, TN
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 6+ weeks. I interviewed at MassMutual (Memphis, TN) in February 2015.

    Interview

    Two phone interviews with recruiter, then a skills assesment exam. and then one interview with two managers. The managers took turns asking questions for about half an hour. They were both extremely nice and it was not an aggressive interview. It went smoothly. Then a background check, and a drug test. The entire interview and testing took over 2 months. Be on time and dress well.

    Interview Questions

    • What is the greatest example of customer service that you have performed.   Answer Question
  7.  

    Early CareerProgram (Summer) Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 1 day. I interviewed at MassMutual in February 2016.

    Interview

    The interview was a "phone screening" to start. There was a lot of behavioral questions that I was personally not expecting. Kind of my fault for not preparing better, but it was behavioral question after behavioral question. Probably about 6-8 of these. Other than that there was pretty basic interview questions such as why you applied, why you're interested, etc, etc.

    Interview Questions

    • Tell me a time you had to convince people in a group about an idea? How did you convince them that your idea was better?   Answer Question
  8.  

    Intern Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at MassMutual.

    Interview

    It was a very unpleasant interview. I felt disrespected. I was not even given time to respond to most questions. I would never consider working for them. The man I talked to at the career fair seemed very nice and I thought i had a good chance at landing the internship, but I was wrong. The interviewer was mean.

    Interview Questions

    • What are your long term career goals   1 Answer
  9.  

    District Sales Manager Interview

    Anonymous Interview Candidate in San Antonio, TX
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 days. I interviewed at MassMutual (San Antonio, TX) in February 2013.

    Interview

    GM and AGM gave a very thorough overview of job expectations and renumeration parameters. I was shown the work environment, introduced to support staff. My overall impression: this is a first rate, professional operation and one that anyone should feel good about calling their workplace.

    Interview Questions

    • What are your plans for building a unit?   1 Answer
    • I was also queried about past experiences, and how that shaped my expectations going forward. Both interviewers shared personal experiences in their career with mass mutual.   1 Answer
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at MassMutual (Phoenix, AZ).

    Interview

    Was contacted by a recruiter and had an initial interview with him. 2nd interview was with two different directors. One was not in a good mood and the interview did not go as well as it could have.

    Interview Questions

  11.  

    Financial Services Professional Interview

    Anonymous Employee in Portland, OR
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at MassMutual (Portland, OR).

    Interview

    Initially I was contacted via LinkedIn. From there I went into the office for a face to face interview with a sales manager. After that there was a second interview where i met with other administrative staffers to assess my personality/suitability. The final interview was with the Agency President. During this meeting I presented a marketing plan as well as a vision statement.

    Interview Questions

    • The most difficult aspect was constructing a marketing strategy.   Answer Question
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