MassMutual Interview Questions | Glassdoor

MassMutual Interview Questions

Updated Jul 20, 2017
328 Interview Reviews

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Candidate Interview Reviews

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  1. Helpful (1)  

    Financial Consultant Interview

    Anonymous Employee in Enfield, CT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2+ months. I interviewed at MassMutual (Enfield, CT).

    Interview

    3 rounds of interview. first was telephonic with recruiter, went over basic questions : skills compensation & past achievements and other two were personal - meeting with team and senior management. Average difficulty; state your achievements, projects you've worked on, situation where you resolved conflict.

    Interview Questions


  2.  

    Financial Advisor Interview

    Anonymous Interview Candidate in Phila, PA
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual (Phila, PA) in April 2017.

    Interview

    The interview process was very welcoming and informational. I first had an over the phone interview. I had to be very persistent to keep getting the next interview process. Make sure it is what you want to do!

    Interview Questions

  3.  

    Call Center Interview

    Anonymous Employee in Hartford, CT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual (Hartford, CT) in April 2017.

    Interview

    The entire process from Application to off took about a month. There was an initial phone interview with a recruiter, then an interview with two managers who were friendly. I received an offer less than a week later contingent on passing a background check.

    Interview Questions

    • Basic customer service call center questions. Know the product.   Answer Question

  4.  

    Operations Consultant Interview

    Anonymous Interview Candidate in Springfield, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at MassMutual (Springfield, MA) in April 2017.

    Interview

    The one interview that mattered was with the Director. Right off the bat she was inappropriately dressed. Also, I was never really asked any intelligent questions. I don't know how she is director.

    Interview Questions

    • Do you know so and so? Do you know this other person?   1 Answer
    • Why do you want to work here? Twice asked   1 Answer
    • Do you know the person who was in this role before? He worked at your company.   1 Answer
    • I will have some pricing positions available soon because some other people are leaving. Would this interest you if this current position doesn't work out?   1 Answer

  5.  

    Financial Services Interview

    Anonymous Employee in Horsham, PA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. I interviewed at MassMutual (Horsham, PA) in April 2017.

    Interview

    First, there was a phone interview that asked basic question for screening purposes. Then, there was a Skype interview. Lastly, there was an in person interview at the office. Offer was given within a few days.

    Interview Questions


  6. Helpful (1)  

    Financial Services Representative Interview

    Anonymous Employee in Rochester, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at MassMutual (Rochester, NY).

    Interview

    You complete a Hogan personality profile, if you fail, you are basically out. There is a structured interview where they score your answers and the manager will work fuzzy math to make sure you pass. It's a step above giving you a mirror to fog with your breath proving you have a pulse. Expect three interviews and a job offer if you just show up. It's all commission so why not hire you?

    Interview Questions


  7.  

    Sales Assistant Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual.

    Interview

    Applied through website and received phone interview about possible opening in D.C. location. Interview went well and was invited to the office to meet the company but declined the offer in order to work elsewhere. Seemed like a good company culture from the brief phone interview.

    Interview Questions

  8. Helpful (1)  

    Financial Advisor Interview

    Anonymous Interview Candidate in Newark, NJ
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at MassMutual (Newark, NJ) in March 2017.

    Interview

    Recruiter called to set up a interview couple of days after submitting online application. First interview, met with two VPs. Very informative first interview, where they informed you of what the company is about and what kind of person they're looking for etc. Second interview was more in-depth of your background/experience and if you're a people person (basically you'll be answering 8-10 detailed questions asked by interviewer) and they will conduct background check, and send assessments prior to second interview. Third interview very brief, they assign homework for you to seek roughly 200 people you know to build your network of clients and ten short surveys. Once completing these tasks, you'll be determined if you're a right candidate for this position; if so, training and licensing will begin shortly. Please keep in mind, this is a 100% pure commission position (+bonus from company, down the road) and you will need to find your own network of people to sell insurance to (lots of calls, seeking people on the field, etc). If you're not able to speak in front of people or not able to easily communicate with random strangers and getting rejected numerous times, this position would not be for you. However, if you are, the earning potential is there through lots of hard work.

    Interview Questions

    • Tell me about yourself and what interested you about MassMutual?   Answer Question

  9.  

    Financial Advisor Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeks. I interviewed at MassMutual in March 2017.

    Interview

    Very pleasant But the General Agent was a bit aggressive on asking questions, I did not want to answer. He also seemed to convince why the job would suit me.

    Interview Questions

    • how I view the insurance industry, and how it stacks up against the advisory bussines, and if i would be willing to do both.   Answer Question

  10.  

    Operations Support Specialist Interview

    Anonymous Interview Candidate in Springfield, MA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at MassMutual (Springfield, MA) in March 2017.

    Interview

    I applied online, a few days later got emailed for a phone screening. The recruiter was almost an hour late for the phone screening. I then had an in person interview with the hiring manager. It lasted almost an hour, and then the manager had two staff members from the department come down which lasted another hour. The overall feeling was very stiff and unorganized. It was mostly the manager bragging about how great the team is. It seemed like the manager was attempting to intimidate me.

    Interview Questions


See What MassMutual Employees Are Saying

5 people found this helpful

StarStarStarStarStar   Former Financial Advisor in Bala Cynwyd, PA

Pros: “Unlimited earnings potential because job is 100% commission based. Training program is good and senior leadership is helpful in their role of supporting/closing deals.”“Unlimited earnings potential because job is 100% commission based. Training program is good and senior leadership is helpful in their role of supporting/closing deals.” – Full Review

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