MassMutual Interview Questions | Glassdoor

MassMutual Interview Questions

Updated Apr 19, 2017
308 Interview Reviews

Interview Experience

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  1.  

    Financial Services Representative Interview

    Anonymous Employee in Virginia Beach, VA
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at MassMutual (Virginia Beach, VA) in September 2016.

    Interview

    It's a long process. Did two phone interviews, two in person interviews, and many weekly meetings leading up until the point of me passing my l&h insurance exam. Still attempting to get my project 200 together

    Interview Questions

  2. Helpful (1)  

    Sales Manager Interview

    Anonymous Interview Candidate in Vancouver, WA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 4 days. I interviewed at MassMutual (Vancouver, WA).

    Interview

    I was prospected by a recruiter for a Sales Manager position, only to find out after driving an hour that I had been "bait & switched". It was actually turned out to be an entry level Sales position with a "Fast Path" to Management.

    Interview Questions

    Reasons for Declining

    Overqualified for the position

  3.  

    Financial Advisor Interview

    Anonymous Interview Candidate in Grand Rapids, MI
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at MassMutual (Grand Rapids, MI) in August 2016.

    Interview

    Initial phone interview to gauge interest, followed by an in-person interview where they asked some simple questions, but I used it as an opportunity to ask a lot of questions about the company.

    Interview Questions

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  5.  

    Account Manager Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at MassMutual (New York, NY) in August 2016.

    Interview

    There was suppose be one internal interview, there were 6. They kept canceling and rescheduling and the last interview seemed very uninterested. The others were nice but the process was so long for internal candidates.

    Interview Questions

  6.  

    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 6+ weeks. I interviewed at MassMutual.

    Interview

    Lengthy. It took a while about 2-3 in person interviews on top of 2-3 phone interviews and then a separate appointment for a rigorous testing and had to wait almost a week for results and final interview then had to submit to a drug screening and wait another week or more for confirmation of passing and an offer.

    Interview Questions

  7. Helpful (2)  

    Financial Services Professional Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at MassMutual.

    Interview

    Got a call within a few days for some initial talk and invite for face-to-face interview. Was given 10 surveys to be filled out before the second interview to prove that I had potential markets. This was difficult for me because I didn't know who to turn to besides family members. They want to know that you can be in contact with people who can actually afford to buy insurance products. Interviews were pleasant and easy.

    Interview Questions

  8. Helpful (1)  

    Administrative Assistant Interview

    Anonymous Employee in Fremont, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 5 days. I interviewed at MassMutual (Fremont, CA) in June 2016.

    Interview

    The interview process was fast and in depth. The manager was respectful and did his best to get to know me. He made it a point make me feel comfortable and relaxed by casually talking before the in depth interview. This helped calm my nerves and made him far more easy to relate to.

    Interview Questions

    Negotiation

    I was able to negotiate for a higher hourly wage. I called and in a day's time the negotiation was settled and my request was accepted.

  9. Helpful (3)  

    Financial Advisor Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 6 days. I interviewed at MassMutual in May 2016.

    Interview

    It was really laid back. It was like we were just discussing things over coffee, no big deal. He looked at my resume and told me some about the position. Asked him some questions and that was it. Lasted about 15 minutes.

    Interview Questions

    • Do you have any questions about the company?   1 Answer
  10.  

    Financial Advisor Interview

    Anonymous Employee in Melville, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at MassMutual (Melville, NY) in May 2016.

    Interview

    sat down with Ivana and went over some of the culture and brief overview of the position. she was very nice and outgoing. we spoke much about what kind of person i am, where i came from (previous employer). i was thrilled to see how nice she was.

    Interview Questions

  11. Helpful (2)  

    Financial Advisor Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at MassMutual.

    Interview

    Pretty easy interview with essentially the office manager pitching why this business is so awesome. Essentially bragged about how much you could make late in your career without having to do anything but make sure people don't leave.

    Just like at many other firms in the selling business, a lot of crap talking about how we are better then xyz and abc companies...etc.

    Pretty sure the guy slipped up and accidentally mentioned how you get charged rent for your office space (IN THE MASS MUTUAL OFFICE!!) if you don't hit certain sales goals, but of course would not name what those specific goals were or how realistic they were.

    Just remember there is high turnover in this business and they don't care, they just want you to come in bring in business and any business you bring in whether you stay or not is more $ in the guys on top pockets.

    Filter through the sales pitches and have hard questions in your back pocket to ask them (or anyone you interview for) to give you a better understanding of how things work.

    Interview Questions

    Reasons for Declining

    I have trouble being a broker - dealer advisor (look up fuduciary advisors compared to broker dealers - any new people in the industry might get your mind blown) and selling product to my friends, family, and people that trust me with their family and generational wealth products that are eating/taking away from their wealth then it is gaining/benefiting.

    Call me an idiot or a guy in the wrong business for having morals and standing by them, but there are ways to do this type of work, if this is truly your calling, and be able to wake up in the morning knowing you really are helping people.

    Just my thoughts. Good luck to you all!

See What MassMutual Employees Are Saying

Star Star Star Star Star   Former Investment Service Specialist in Phoenix, AZ

Pros: “The company offered industry best when it came to benefits. You are given a 401k (5% match), pension plan, 20 PTO (16 Vacation, 3 personal, 1 floating days) and 5 sick. This is a great...”“The company offered industry best when it came to benefits. You are given a 401k (5% match), pension plan, 20 PTO (16 Vacation, 3 personal, 1 floating days) and 5 sick. This is a great company to build your career if you plan to continue on their insurance side. The broker/dealer positions are very limited as most of the operations are in Mass.” – Full Review

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