Meditech Client Support Specialist Interview Questions | Glassdoor

Meditech Client Support Specialist Interview Questions

6 Interview Reviews

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Helpful (4)  

Client Support Specialist Interview

Anonymous Interview Candidate in Framingham, MA
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 6 weeks. I interviewed at Meditech (Framingham, MA) in February 2016.

Interview

I applied online and was called by a recruiter a few days later. The call is somewhat of an impromptu interview. She asked what I knew about the company and if I was okay with relocating, travel, salary, etc. I was then asked to come to Framingham and interview. I had to prepare a 10 minute presentation on either mobile technology in healthcare, meaningful use, or the ARRA/HITECH ACT. The presentation is relaxed and I was only asked how long did it take me to work on the presentation. The interview itself was with two supervisors and went well. . At the end, I was asked to for a writing sample. Since the interview went well, they brought in an AVP to interview me as well. This interview was more relaxed and more about Meditech & Boston. My recruiter mentioned that upper management comes in only if they like you so I left the interview confident. Within a week, I was told that my background/education check was done and I should call back in a few weeks to see "when each team would receive start dates". A few weeks later, I was surprised when I got call a saying that the team I interviewed with decided to go with another candidate but a different team wanted to interview me. I discontinued with the process as I already had another offer from one of their competitors.

I am giving a negative experience for three reasons.
1) The impromptu phone interview. Be prepared.
2) I had to pay to fly out for the interview. Not a big deal but for a traveling position, you would think that they would pay. Apparently, it is company policy not to pay for interviews & relocation.
3) The whole "start dates" thing. They should have been better with communication.

Interview Questions

  • How long did you work on your presentation?   1 Answer

Other Interview Reviews for Meditech

  1. Helpful (2)  

    Client Support Specialist Interview

    Anonymous Employee
    Accepted Offer
    Difficult Interview

    Application

    I applied through an employee referral. I interviewed at Meditech.

    Interview

    The process consisted of an interview with a recruiter and a team/manager interview. The recruiter interview was about an hour and a half in-person interview. They have you take a written test at this interview that they then share with the team you have your second interview with. At the second interview, you do a 15 minute presentation followed by behavioral interview questions and another written test.

    Interview Questions

    Negotiation

    Non-negotiable.


  2. Helpful (1)  

    Client Support Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 7 weeks. I interviewed at Meditech in September 2014.

    Interview

    Very lengthy process. 3 weeks before I received a phone call, then had to wait another two weeks for an interview. Expect the process to take 2+ months.

    The first interview is very cliche, things like "What is your dream job?", "What is your greatest weakness" etc. I was expecting questions that relate more to competence/experience but they did not seem to care about that as much. My advice would be to just tell them what they want to hear.

    Interview Questions

    • "What is a negative trait you do not want your coworkers to know about".   Answer Question
  3. Helpful (6)  

    Client Support Specialist Interview

    Anonymous Employee in Westwood, MA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 4+ weeks. I interviewed at Meditech (Westwood, MA) in May 2011.

    Interview

    I went to the job fair at my school and signed up for an on-campus interview with Meditech. I met with a recruiter for that interview. It lasted about a half hour. She asked me typical interview questions which I was prepared for. I knew a lot about the company which really helped. It went well and I received a call the next day inviting me to a second interview in Canton, MA. I was told I had to give a 10-15 minute presentation on a health topic. I read reviews like this one online and was under the impression I'd be giving a presentation to several people. Instead, I met with one person (who will be my supervisor when I start the job in a few weeks). She was very nice. I gave the presentation and she explained the job in more detail. I was dressed in a suit. I gave her my three references and she asked me to write a few paragraphs about what my perception of the job was and why I thought I'd be good at it. The interview lasted about 45 minutes. My references told me that over the next week they were called and gave extensive reviews of my performance and capabilities. I was called exactly one week later and was offered the job.

    Interview Questions

    • Tell me about a time that you failed.   1 Answer
    • What are you most proud of?   1 Answer

    Negotiation

    I didn't try to negotiate. I'm pretty sure the offer is final, but there is a salary range for each position. I think I was offered the salary on the higher end because I took the interviewing process very seriously. I dressed appropriately, made sure I knew all about the company, and expressed I was interested in a long-term career there. A high GPA and great references are important.


  4. Helpful (2)  

    Client Support Specialist Interview

    Anonymous Interview Candidate in Framingham, MA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Meditech (Framingham, MA) in December 2009.

    Interview

    I applied online in mid summer and about 3 or 4 months later got a call about the job. I was still looking so I was told to take a look at the website and give the woman a call back. The next day I called 6 times and left 3 messages with no call back. The following day I called another 4 times and finally got to speak to the HR person. Setup a phone interview for the following week. The call for the phone interview was about 15 minutes late but went well, really easy questions and only lasted about 20 minutes. Next came a 1:1 interview. the night before the original date she called to reschedule for the following week. On the interview day I ended up waiting again for about 20 minutes past the planned time. Again the interview was easy, the person asked many questions about college, my major, and group projects even though I have been out of school for over 2 years.

    Interview Questions


  5. Helpful (3)  

    Client Support Specialist Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Meditech in January 2012.

    Interview

    Initially interviewed with someone in the recruitment office. This meeting was a general review of my resume and the company, as well as the positions that they thought I would be good for. I got a call about a week later asking if I wanted to come in for a second interview with someone else. I was told to prepare a presentation on any healthcare topic. I was under the impression that this presentation would be in front of multiple people but it was just one person. I gave my presentation, the interviewer asked me questions and discussed the position with me. She made the job sound horrible. I didn't think I would be called back for another interview but the following week my references were checked and I got a call asking me to come in for a third interview with the director of the department I would be working in. The interview process takes forever!

    Interview Questions


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