Mercy Health Services Patient Service Representative Interview Questions | Glassdoor

Mercy Health Services Patient Service Representative Interview Questions

Interviews at Mercy Health Services

1 Interview Review

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Patient Service Representative Interview

Anonymous Employee in Baltimore, MD
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 2 weeks. I interviewed at Mercy Health Services (Baltimore, MD) in April 2018.

Interview

I first went to the open house career fair at mercys. While there I was able to leave my resume for several departments and was asked a few interview questions. In about a week I received phone calls for another interview. I met with the hiring person and she went into detail of what the position entails and the locations. I was also asked general interview questions. I met with her again the next day at the different locations and was introduced to the doctor and managers and was ask several questions from them. I also was given a tour of the department's. Once finished, I was told I would receive a phone call from the HR department. In a few days I received a call and was offered a position

Interview Questions

  • Tell me about a time where you had to handle an upset customer/ patient?   1 Answer
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