Merrill Corporation Collections Interview Questions | Glassdoor

Merrill Corporation Collections Interview Questions

1 Interview Review

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Collections Interview

Anonymous Interview Candidate in Saint Paul, MN
No Offer
Positive Experience
Difficult Interview

Application

I applied through a recruiter. The process took 2 weeks. I interviewed at Merrill Corporation (Saint Paul, MN) in April 2012.

Interview

Screened by company recruiter first, and then had 1:1 interview with department manager. I was told it would be around a week to hear back, next received email request for professional references to be checked. Everyone who I met especially the interviewer were kind and pleasant. They mentioned that if I were to get a second interview it would be a group interview with members of senior management for my prospective department. Interviewer asked lot of questions about abilities with software, asked me to act out a role-play scenario, and also typical interview questions such as "describe a situation where you were disappointed and how you turned it around." Do your research about the company history first.

Interview Questions

  • How would you handle a customer who is 90 days past due and has not returned two phone messages? Then was asked to role-play this scenario.   1 Answer
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