Merrill Lynch Client Associate Interview Questions | Glassdoor

Merrill Lynch Client Associate Interview Questions

Updated Dec 10, 2016
31 Interview Reviews

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Helpful (7)  

Client Associate Interview

Anonymous Employee
Accepted Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 2 days. I interviewed at Merrill Lynch.

Interview

I received a phone call a few days after I applied from the Wealth Management Advisor VP at my location. He pretty much phone interviewed me and we hit it off. He brought his current client associate in on conference call so I could ask her anything if I had any questions. He asked me to come in the next day to meet face to face. An hour after meeting him he called and offered me the job plus offered to pay for my series 7 & 66 licensing as well as reimbursement for educational programs.

Other Interview Reviews for Merrill Lynch

  1.  

    Client Associate Interview

    Anonymous Employee in Jacksonville, FL
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Merrill Lynch (Jacksonville, FL) in June 2016.

    Interview

    Interview was with financial adviser and two other client associates. Standard interview questions were asked. Customer service information, detailed information. First the financial advisor interviewed me and than the client associate.

    Interview Questions

    • Customer service experience, any scheduling experience. how do you handle working independently, are you able to work part time only. How are your computer skills. what skills do you have   1 Answer

    Negotiation

    It was a very drawn out process. No negotiation with pay. fully paid by financial advisor

  2. Helpful (4)  

    Client Associate Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 3+ months. I interviewed at Merrill Lynch in January 2016.

    Interview

    Entire process took approximately 3 months since my first interview to the day I received an offer. HR process was not very efficient, I was expecting a faster turn over, but they were helpful once the ball was running

    Interview Questions

    • Typical behavioral questions, not technical at all. I wasn't asked about the markets or any financial knowledge at all   Answer Question

    Negotiation

    Tried negotiating but the managers didn't change their stance at all, had little leverage as my work experience was just a couple of months and I didn't have my licenses.

  3.  

    Client Associate Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at Merrill Lynch (New York, NY) in January 2016.

    Interview

    I was given 1 interview with a person from management team. It went really well, we got along, and I left feeling great. She sent me an email saying I didn't get the job (explained with various and reasonable reasons, including most importantly that I was too young and inexperienced for this position). Ironically that same week, I ended up getting an interview directly with a Financial Advisor and was hired on the spot. He liked me and thought I would be a great fit.

    Interview Questions

    • What are your organizational habits and how would you prioritize tasks?   Answer Question
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  5. Helpful (1)  

    Client Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Merrill Lynch.

    Interview

    Met with the financial advisor team and an individual advisor all together in a conference room. They asked about my internship experience there and what my role was as their academic intern. We discussed their management style and personal preferences. The interview was very casual and then we chatted to get to know each other.

    Interview Questions

  6. Helpful (3)  

    Client Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Applied through employee referral, interview process was quick and basic, there was a preliminary phone call and then an in person meeting with hiring manager. There is a TON of turnover so they are constantly hiring and I found out the next day, after the background check I was in the office working within two weeks.

    Interview Questions

    • Why do you want to join Merrill Lynch?   1 Answer
  7. Helpful (5)  

    Clients Associate Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at Merrill Lynch in October 2015.

    Interview

    My resume was kept for future possible opportunities. So I was called out of the blue from an FSA...
    Asked to come in for an interview early the next week...interview seemed unorganized almost like a required procedure...
    Interviewed with multiple FSA on same team...spent time with one CA and briefly met the lead CA.
    Was called back for second interview within 48 hours. Again second interview seemed very forced... I had to continue asking clarifying questions... they asked questions that typically would be asked in a prescreen interview...I knew at this point was not their top choice...better said, one of the 5 people wasn't sold yet....I recalled their top info from first interview and used it as guide...

    Interview Questions

  8. Helpful (2)  

    Client Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1 day. I interviewed at Merrill Lynch (New York, NY).

    Interview

    I had a meeting with a manager and then two associates which then I interviwed with several FA teams. Once I had completed meeting with all the FA's that wanted to interview me, I received a call from the hiring manager which then I was offered the position.

    Interview Questions

    Negotiation

    No I was not able to negotiate.

  9. Helpful (2)  

    Client Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at Merrill Lynch.

    Interview

    Came in and met Client Relationship Manger and branch or complex director. You'll likely meet one or possibly more advisors - the people you'll be directly working with. Think that's a lot of people? If you get the job you'll have to become familiar with clients too. One part of this job that is difficult is everyone is your boss in some way. Directors, managers, advisors, clients can all derail your career. Personality has a lot of determination of success as advisors are notoriously demanding not without right though.

    Interview Questions

    • Tell me about a time that you showed outstanding customer service.   Answer Question

    Negotiation

    Not flexible.

  10.  

    Client Associate Interview

    Anonymous Employee in Beverly Hills, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 5 days. I interviewed at Merrill Lynch (Beverly Hills, CA) in September 2015.

    Interview

    I applied online via my university career website. I was then contacted by a company recruiter about one month after my application. I was then put in contact with the FA that was looking for a Client Associate. I had one interview via phone which I completed within 45 minutes. The interview consisted of basic behavioral questions. I had the job within a couple of days.

    Interview Questions

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