Mervyns Customer Service Associate Interview Questions | Glassdoor

Mervyns Customer Service Associate Interview Questions

Interviews at Mervyns

2 Interview Reviews

Experience

Experience
100%
0%
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Getting an Interview

Getting an Interview
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Difficulty

1.5
Average

Difficulty

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Average
Easy

 

Customer Service Associate Interview

Anonymous Employee in Tucson, AZ
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took 1 day. I interviewed at Mervyns (Tucson, AZ) in November 2008.

Interview

Very basic and typical interview. Asked standard questions via an in-store terminal multiple choice survey. HR team was friendly and patient.

Interview Questions

  • Any question dealing with an angry or irritated customer.   1 Answer

Negotiation

Nothing special, they quoted a starting pay, I accepted. No negotiating.

Other Interview Reviews for Mervyns

  1.  

    Customer Service Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took a week. I interviewed at Mervyns in August 2009.

    Interview

    Interview consisted of a group interview asking a series of questions of how to deal with angry customers, how you would solicit credit, and questions regarding your personality. Overall, the interview went well and it was an easy process.

    Interview Questions

    Negotiation

    No.


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