USAA Interview Question: Most of the questions were be... | Glassdoor

Interview Question

Member Relationship Specialist Interview

Most of the questions were behavior. Give an example of

  when you provided "over and above" customer service, how you dealt with an upset customer, etc. Hardest question was why are you willing to consider a postition that pays substantially less than your last one.

Interview Answer

1 Answer


My response was geared toward the outstanding reputation of the company, the fact that I was transitioning to a new industry, and the potential for future career growth opportunity.

Interview Candidate on Mar 8, 2013

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