Bank of America Interview Question: Mostly customer service and s... | Glassdoor

Interview Question

Personal Banker Interview Newport News, VA

Mostly customer service and sales questions? A customer's

  come's in to open a checking's acct. what can you do to offer other products to customer?

Interview Answer

1 Answer


The way they would like to answer is by asking "open ended" questions, and 'Discover" their needs, so that we can offer the right products.
If you are not a BoA associate and you give that answer, they will love it, because it is part of their process when you open up accounts.

PB @ BoA on Jan 15, 2013

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