Mphasis Technical Support Officer Interview Questions | Glassdoor

Mphasis Technical Support Officer Interview Questions

Interviews at Mphasis

5 Interview Reviews

Experience

Experience
75%
25%
0%

Getting an Interview

Getting an Interview
40%
40%
20%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy

Helpful (10)  

Technical Support Officer Interview

Anonymous Interview Candidate in Bengaluru (India)
Declined Offer
Positive Experience
Easy Interview

Application

I applied online. The process took 1 day. I interviewed at Mphasis (Bengaluru (India)) in June 2014.

Interview

personal interviw , then 2 rounds of technical interview , they are checking your grammer and voice quality... overall easy and be loud during interview.. they are also asking question on networking and operations , LAN,MAN,WAN basics.......

Interview Questions

Reasons for Declining

no future

Other Interview Reviews for Mphasis

  1. Helpful (13)  

    Technical Support Officer Interview

    Anonymous Interview Candidate in Bengaluru (India)
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at Mphasis (Bengaluru (India)) in October 2014.

    Interview

    the process took the entire day, i cleared the first two rounds, but i was not able to clear the voice and accent round,the first round was self introduction, the next round was technical

    Interview Questions


  2.  

    Technical Support Officer Interview

    Anonymous Employee in Bengaluru (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Mphasis (Bengaluru (India)) in October 2009.

    Interview

    first round - basic communication
    second round- aptitude simple basic English
    third round- telephonic conversation

    Interview Questions

    Negotiation

    the salary bracket was less

  3. Helpful (33)  

    Technical Support Officer Interview

    Anonymous Employee
    Accepted Offer
    Difficult Interview

    Application

    I applied online. I interviewed at Mphasis.

    Interview

    By the way if you are graduate in B.E then it's 3 rounds and if you are non B.E graduate then it's 5 round.

    1 Personal Interview
    2 Typing speed (they used typing master software for checking speed)
    3 Aptitude (No maths Question & no verbal question, they will ask you about internet related technology, I will tell you about this later)
    4. Email Writing( They will give you some role and you have write mail. for example you are the Manager of BSNL and a customer repeatedly complaining about slow broadband, how will you write mail to him ?)
    5. HR(He can ask you about any thing like your hobbies. and he do check about your grammar and pronounciation)

    B.E graduates has not to give Round 2,4. I don't know why.

    Interview Questions

    • Now about aptitude question :

      You have to give full form of abbrivated word like :
      http, html, ppp, smtp, pop, hdd, fdd, dsn, dns, CD-ROM, TCP/IP.

      2. what is the input device for computer ? (lol they will give option for that)

      3. IP is used for (They will give you option)

      4. 1 MB = how much KByte

      5. 1 KB = how much Byte

      One more thing, in final interview HR might tell you to write some thing on some topic.
      At my time HR told me to write on BLOG(which is my hobby)
      In that i did spelling mistake   Answer Question

  4. Helpful (2)  

    Technical Support Officer Interview

    Anonymous Employee in Pune (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Mphasis (Pune (India)) in December 2011.

    Interview

    They look for a good technical background in regard to your education and work experience if a fresher.
    An aptitude is followed by personal interview with HR for screening purpose.
    Followed by the hiring manager who would ask process oriented questions and check the skill set.

    Interview Questions

    • Where would I like to see myself 5 years down the line.   1 Answer

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