NCO Financial Interview Questions | Glassdoor

NCO Financial Interview Questions

Updated Nov 14, 2016
38 Interview Reviews

Experience

Experience
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27%
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Getting an Interview

Getting an Interview
56%
16%
13%
13

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  1.  

    Collections Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Hired from online portal

    Interview Questions


  2.  

    Accepted Offer

    Interview

    Filled out an application online, shortly thereafter received an invite to an interview. Went through my history as a customer service representative. Within a few days an offer was made, pending the results of the drug test. Was hired on an went through 4 weeks of training.

    Interview Questions

    • How would you handle the angry customer that is cursing you and refuses to let you speak?   1 Answer

    Negotiation

    There was no negotiation, it was take it or leave it. They feel that with the job being a work from home job, the pay does not have to be competitive.


  3. Helpful (2)  

    Accepted Offer

    Interview

    Quick and fast. Hired at initial interview. I completed the application onsite. I was later called in the next day for an interview. Was I accepted the offer and was in the training class in two weeks.

    Negotiation

    None


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Default Representative Interview

    Anonymous Employee in Dublin, OH
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 2 weeks. I interviewed at NCO Financial (Dublin, OH) in May 2012.

    Interview

    Very laid back and easy.Easy questions. Took about fifteen minutes. I felt good about the interview process. The interviewer did most of the talking. The question was very simple and easy to follow.

    Interview Questions

    • How do you deal with difficult people.   1 Answer

    Negotiation

    There was no negotiation process.


  6.  

    CFS Collections Representative Interview

    Anonymous Employee in Lenexa, KS
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at NCO Financial (Lenexa, KS) in July 2009.

    Interview

    I was brought in for an interview with an HR person (who was fired shortly after I was hired) and a supervisor, and then I took a drug test.

    Interview Questions

    Negotiation

    N/A


  7.  

    Collector Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at NCO Financial in August 2009.

    Interview

    very easy process to get a job. almost seemed they would take anybody off the street with a pulse. You do have to pass a drug test so all you smokers can not get a job with them .. unless you stop smokin. by far the easiest place i have ever been hired.

    Interview Questions


  8.  

    Collector Interview

    Anonymous Employee in Dublin, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 4 days. I interviewed at NCO Financial (Dublin, OH) in November 2010.

    Interview

    Awfull company

    Interview Questions


  9.  

    Division Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at NCO Financial in October 2010.

    Interview

    It was very laid back, no structure, it was like they interviewed because they had to. They had no interest in me, as if the decision was already made. I could have aced the interview but it didnt matter

    Interview Questions

    • Do you know anything about computers   1 Answer
    • How many days is it acceptable to be absent   1 Answer

  10.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 1 day. I interviewed at NCO Financial in June 2011.

    Interview

    First step is the phone interview speaking with the recruiter for the company, and then the second step is meeting with the recruiter and discussing the position, and answering/asking any questions in that interview. The third and final step is sitting down with the immediate floor supervisor and being interviewed by one of the two supervisors, and being interviewed by one of the two as well.

    Interview Questions

    • How well would you handle a certain situation with a customer on a phone call?   Answer Question

  11.  

    Debt Collector Interview

    Anonymous Employee in Toronto, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at NCO Financial (Toronto, ON (Canada)) in February 2009.

    Interview

    Easy, they call you for the phone interview and ask basic questions and no matter how bad you do on the interview they want you to come in. There is a 1 on 1 interview that take 30 mins and is REALLY EASY! after you do some skills typing test and get the offer letter right away. I had co-workers there who could hardly speak english and they got the job. They take anyone. No standards at all.

    Interview Questions

    Negotiation

    There was no negotiation. Either take it or leave it!


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