NCO Interview Questions | Glassdoor

NCO Interview Questions

Updated Nov 28, 2016
27 Interview Reviews

Interview Experience

Interview Experience
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26%
13%

Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1.  

    Supervisor Interview

    Anonymous Employee in Rockford, IL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at NCO (Rockford, IL).

    Interview

    Applications were held internally. Friends of recruiting and senior management were always the first to receive offers and promtions. You were then given the answers to questions the site director was going to ask

    Interview Questions

  2.  

    Accepted Offer

    Interview

    You are subjected to one interview. In the interview you will sit down and answer maybe five questions. Soon after that you will have to do a typing test to see how fast and accurate you can talk. They will call you after and let you know whether you received the job or not.

    Interview Questions

    • The most difficult question was what do you know about NCO group. Lets you know how hard these questions are ha.   Answer Question
  3.  

    Customer Service Representative Interview

    Anonymous Employee in Johnstown, PA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at NCO (Johnstown, PA) in February 2014.

    Interview

    It was very strange and almost entirely computer quizzes. This is the kind of place that seems to be more interested in drug and criminal background screenings than actually getting to know potential employees. They have a high turnover rate so it seems like they just don't spend much time on the interview process.

    Interview Questions

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  5.  

    Production Supervisor Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience

    Application

    I applied through other source. I interviewed at NCO.

    Interview

    There are no particular interview processes. It varies.

  6.  

    Accepted Offer

    Interview

    the people who interviewed me where way cool and the questions where short and sweet.

    Interview Questions

    Negotiation

    simple they caked and asked me to come in for a interview

  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    No Offer

    Application

    I applied online. The process took 3 days. I interviewed at NCO.

    Interview

    It was great. No stress at all

    Interview Questions

  8.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Pittsburgh, PA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at NCO (Pittsburgh, PA) in September 2013.

    Interview

    They had a open House. I had an interview. There was a position which fit my schedule.
     I then had a second interview with the person in charge of the department.
     During the time that I was there everyone who showed up had on jeans and tennis shoes.
    One person had on torn jeans. I was dressed in business casual.

    Interview Questions

    • Tell me about a difficult coworker   1 Answer
  9.  

    Collection Interview

    Anonymous Interview Candidate in Getzville, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at NCO (Getzville, NY) in September 2013.

    Interview

    Called me in to for a face to face interview asked me basic questions of my strengths, weaknesses and job experience and how I handled a difficult situation that came up at work

    Interview Questions

    • Its easy interview just don't do what I did by not preparing myself.   Answer Question
  10.  

    Customer Service Representative Interview

    Anonymous Employee in Greensboro, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at NCO (Greensboro, NC) in September 2013.

    Interview

    The interview has two steps. First you go in and do an assessment on the computer to see if you have the necessary skills required for the position. the second part of the interview is speaking with one of the recruiters answering the qualifying questions to make sure you are the best candidate for the position. After your face to face interview if the recruiter likes you they send you to do a drug test.

    Interview Questions

    • Why would you be a good candidate for this position?   1 Answer

    Negotiation

    None

  11.  

    Accepted Offer

    Application

    I applied in-person. The process took 5 days. I interviewed at NCO.

    Interview

    Come in take initial computer testing interview with one person basic questions about job history and what would you do in certain situation while on the phone with irate customers. They call you back in about two to three days and confirm you hiring status

    Interview Questions

    • Because they want you to know how to troubleshoot computers and home theater systems over the phone a lot of the questions were difficult can't give specifics because it was so long ago.   Answer Question
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