NCR Customer Care Agent Interview Questions | Glassdoor

NCR Customer Care Agent Interview Questions

4 Interview Reviews

Experience

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Getting an Interview
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Helpful (1)  

Customer Care Agent Interview

Anonymous Employee in Peachtree City, GA
Accepted Offer
Positive Experience
Easy Interview

Application

The process took 4+ weeks. I interviewed at NCR (Peachtree City, GA) in August 2011.

Interview

I applied for this position online. Several weeks later I received a phone call from the recruitment screening third party company they use. I then was told that if I was selected I would here something back soon. About two weeks later I was called to set up a second phone interview, this time with the hiring manager. About one to two weeks later I was called for a face to interview. Two weeks later I was called an offered the position. I received the official offer letter. Currently I am going through the background and drug screen process through another third party company named HireRight

Interview Questions

  • None really, very simple interview. Nothing out of the expected.   Answer Question

Negotiation

Pretty cut and dry within the range they allot for the position.

Other Interview Reviews for NCR

  1.  

    Customer Care Agent Interview

    Anonymous Employee in Peachtree City, GA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeks. I interviewed at NCR (Peachtree City, GA) in August 2011.

    Interview

    The hiring process is long, however the interviews was smooth. I applied on July 07, 2011, received an email setting up a phone interview. The recruiter asked a few questions from previous employment. Two weeks to the day I received a phone call to schedule a phone interview with the hiring manager. After speaking with the hiring manager she advised me I would hear something on Friday but I received another call on Tuesday (the next day) to schedule a face to face. I interviewed on Monday and Tuesday I was offer the position. I accepted with pleasure now I am waiting background and drug test results.

    Interview Questions

    Negotiation

    N/A


  2.  

    Customer Care Agent Interview

    Anonymous Employee in Belgrade (Serbia)
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at NCR (Belgrade (Serbia)) in March 2014.

    Interview

    it lasted for about 45 minutes, regular questions about background,professional and personal characteristics , two interviewers, was allowed to give my personal note to the interview flow, one or two unexpected questions which I needed to think about. One question was about hypothetical issue I faced with the customer. The process of selection was fast

    Interview Questions

    • what are my weakness and strength   1 Answer

    Negotiation

    Well, I didn't negotiated. I accepted work in shifts, but I would advise others to think well if they are ready to handle nigth shifts


  3.  

    Customer Care Agent Interview

    Anonymous Employee in Mumbai (India)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 2 days. I interviewed at NCR (Mumbai (India)) in February 2012.

    Interview

    As I had received the call from "DSM-Infocom" ,stating that there is require in NCR for the above said position .I had followed the Interview process & there where two rounds of interview held by TL & Manager. Hence the Interview was successful.

    Negotiation

    .


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