NICE inContact Senior Program Manager Interview Questions | Glassdoor

NICE inContact Senior Program Manager Interview Questions

Interviews at NICE inContact

1 Interview Review

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Senior Program Manager Interview

Anonymous Interview Candidate in South Jordan, UT
No Offer
Negative Experience
Average Interview

Application

I applied through an employee referral. The process took 5 weeks. I interviewed at NICE inContact (South Jordan, UT) in August 2018.

Interview

Interview process was lengthy, and there were significant time gaps between official dialogue on the role. Began with a 30-min phone interview with the HR lead. Then a 30-min phone interview with the hiring manager. Followed by 30 min phone interviews with the Product Management lead, and Engineering lead. The final round was a panel interview with direct peers for 45 mins, followed by another 45 min panel discussion with the hiring manager, and the CTO for the company. In the end, of the 8 people with whom I spoke at the company, there was a single 'no', while the others were 'definitely yes'. In general, I feel as though the interview process was too long, the decision could have been made much sooner. Also, when I asked for feedback on what I could do to improve, they made reference to something which I did not say during the interview process, and they based their decision on those comments. I feel as though I may have been the one they 'used' to get to the internal candidate which they were going to go with all along. While there are good people at this company who are doing good things, ultimately, the leadership was not a good fit for me.

Interview Questions

  • These were typical, 'Tell me about a time where' you had to give bad news? How do you deal with competing priorities? For the most part, these were fantastic questions, with good discussion. They appear to care a great deal for corporate fit in their candidates.   Answer Question
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