Google Interview Question: Name a difficult client situa... | Glassdoor

Interview Question

Account Manager Interview

Name a difficult client situation and how did you resolve

  it?
Answer

Interview Answer

2 Answers

28

I hear you ..you sound very upset please tell me again why you called…"…..I’m dissatisfied , I want to cancel and I want a complete refund now!!!

jimsund@gmail.com on Jan 13, 2014
9

Perhaps we can help ypu now..let me turn down the volume…..now we have had this situtation before , we can stop the clock a give you the opptions we afford , we will fulfill your request … it might for the transaction to be recorded …do you understand,,,,,

jimsund@gmail.com on Jan 13, 2014

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