Hilton Interview Question: Name a time you delt with a d... | Glassdoor

Interview Question

Assistant Food and Beverage Manager Interview Indianapolis, IN

Name a time you delt with a difficult customer and how you

  handled it.

Interview Answer

3 Answers


Make sure you mention a very difficult customer and nothing simple.

Interview Candidate on Jul 22, 2009

I was working at the four points by Sheraton in Brentwood Tennessee I had a guest come to me around 11 PM saying there was a baby crying in the room next to them so I mediately went to the front desk found them a king suite upgrade and gave to breakfast Bacher's for them for the following morning

Anonymous on Mar 26, 2016

The guests are extremely happy and filled out a trip advisor

Anonymous on Mar 26, 2016

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