T-Mobile Interview Question: Name a time you had to deal w... | Glassdoor

Interview Question

Retail Sales Associate Interview North Olmsted, OH

Name a time you had to deal with an angry customer?


Interview Answer

1 Answer


I work for catering companies and at one event, some woman had soup spilled all over her white dress. SHe came to me furious and I said, "mam, I will personally take your dress to the dry cleaners and have them remove the stain for you. As well, I will talk to my boss and figure out what else we can do as a bonus." She then left and I picked up the dress the next day.

David on Jul 26, 2012

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