National Car Rental Interview Questions | Glassdoor

National Car Rental Interview Questions

23 Interview Reviews

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  1.  

    Full-time Greeter Interview

    Anonymous Employee in Jamaica, NY
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at National Car Rental (Jamaica, NY) in June 2016.

    Interview

    I applied for service agent position. Got the email for the phone interview within minutes of applying. Phone interview was really easy basic questions about my previous employment and details about the position. At the end of the phone call i was offered a interview for the following week. The face to face interview was fairly difficult. Alot of questions based on how you will participate if hired. I was then called back for a second interview for a different position , Full time Greeter. The branch manager felt as if my experience was more customer based. A week and a half went pass and i was offered the job by a HR manager. I then was emailed an offer letter and forms for the background check . I filled them out asap ! The background check consists of criminal and driving records ONLY! Also she contacted two of my previous employers via email as part of a reference check. 6 days later . I was officially offer the job . I start orienration in two days!

    Interview Questions

    • What is the most important thing to this company?   1 Answer

  2.  

    Car Detailer Interview

    Anonymous Employee in Belgrade, MT
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at National Car Rental (Belgrade, MT) in June 2016.

    Interview

    Don't expect to get hired right away to the front counter unless you have a degree. It takes a year of washing and checking in cars before you move up to counter.

    Interview Questions


  3.  

    Driver Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at National Car Rental.

    Interview

    It was easy, just asked about self, strengths, and weaknesses. In a car driving around so it was relaxing. The worst part about the whole thing was the background check. This was the first time I ever had one done, and I thought they weren't going to hire me. But, they finally called and sent me results. Even though my background is squeaky clean. They were really flexible with my school schedule so it was a relief.

    Interview Questions

    • 1 being the least and 5 being the best, how do you rate your customer service skills and patience.   1 Answer

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  5.  

    Reservationist Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at National Car Rental (Tampa, FL).

    Interview

    Interviewed with General Manager at Tampa International Airport.
    Brought and went over my resume and then he had me fill one of
    There applications. Then questions were asked what and why I would
    do great in this position.

    Interview Questions

    • How to handle upset customers.
      How to make them happy.  
      1 Answer

  6.  

    Exit Booth Agent Interview

    Anonymous Employee in Albuquerque, NM
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at National Car Rental (Albuquerque, NM) in January 2015.

    Interview

    Once I filled out an online application, I was called for a phone interview, scheduled for and interview with HR and then called back for an interview with the area manager. There was a few forms and questions given over a website that needed to be filled out. The new hire paperwork is also faxed to an office, but it is hard to find that number and no one really knows how to go about doing it.

    Interview Questions

    • A lot of the questions focused around previous experiences in customer service. Name a time where there was an irate customer and how you solved the problem. What was interesting to you about the company?   1 Answer

  7. Helpful (3)  

    Rental Agent Interview

    Anonymous Employee
    Accepted Offer

    Interview

    After applying and they think you're a good fit the following will happen in this order:

    1. Phone Interview (they usually schedule you for a face to face and the end of the phone call if they are interested in offering the position to you)
    2. Interview with manager
    3. interview with the area manager

    Interview Questions

    • A random object (such as a pen) is put in front of you and you are asked to try and sell it to them.   Answer Question

  8.  

    Shuttler Interview

    Anonymous Employee in Wichita, KS
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at National Car Rental (Wichita, KS) in November 2014.

    Interview

    sit down with managers - 10 minutes - ask me why I wanted to work a low pay position - ask other questions I can't remember - was hired the next day I believe - they seemed suspicious of me till the day I quit


  9.  

    Station Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at National Car Rental.

    Interview

    3 interviews, tedious and ridiculous for an easy job

    Interview Questions

    Negotiation

    No negotiation


  10.  

    Sales Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at National Car Rental.

    Interview

    Process took 2 weeks. First there was an interview screening with hr, then interviewed another person from hr, then by two managers. Questions were average, not too difficult.

    Interview Questions

    Negotiation

    Non-negotiable


  11.  

    Rental Agent Interview

    Anonymous Employee
    Accepted Offer

    Interview

    good, met with manager and regional manager

    Interview Questions


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