Neiman Marcus Sales Associate Interview Questions | Glassdoor

Neiman Marcus Sales Associate Interview Questions

Updated Apr 15, 2017
45 Interview Reviews

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Helpful (4)  

Sales Associate Interview

Anonymous Interview Candidate
No Offer
Negative Experience
Easy Interview

Application

I applied online. The process took 1+ week. I interviewed at Neiman Marcus.

Interview

I applied online they scheduled me for an phone interview that last for about 15 mins it was basic questions. I went in and met with a manager who asked me about 15 mins worth a questions and then basically had me demonstrate how I would sell something in her department. She told me I basically had the job and she would call me in a few days. But they never called it was a waste of time.

Interview Questions

Other Interview Reviews for Neiman Marcus

  1. Helpful (5)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Neiman Marcus.

    Interview

    First you meet with the Human Resource manager to determine if you are a good fit for the company then you meet with the department manager and the merchandise manager. They can ask very specific question to see if you can do the job and also want to know if you have experience or a good clientele base.

    Interview Questions


  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Walnut Creek, CA
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Neiman Marcus (Walnut Creek, CA) in November 2014.

    Interview

    I applied and then received a email and then call regarding completing a 12 page personality test. Once the test was finished they set up a 1 on 1 email at the store location.

    The interview with HR was directed mostly about the contents of my resume and verifying that i had worked at these places. She double-checked the dates with me and asked me straight forwards questions.

    After the HR interview I met with the manager of the department who asked me logistic questions about schedule and training. Much more friendly.

    Interview Questions

    • What was your most rewarding experience in customer service.   1 Answer

    Reasons for Declining

    I was told i would be receiving 10% commission but during the interview they said 3% so i declined.


  3. Helpful (3)  

    Sales Associate Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Neiman Marcus (Dallas, TX).

    Interview

    I had 3 interviews total- 1 with HR, 1 with the DM and the sales associate and 1 with the Director. Very straightforward interview questions, no nonsense questions like remember a time..... or how did you......

    Interview Questions

    Negotiation

    No negotiation


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  5.  

    Sales Associate Interview

    Anonymous Employee in Tampa, FL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Neiman Marcus (Tampa, FL) in October 2014.

    Interview

    One on one. The process was very enjoyable and personable. I was always asked if I need anything and they tried very hard to make me feel comfortable from the minute I walked in the door.

    Interview Questions

    • What brought me to Neiman Marcus, how do I sell to high level clientele.   Answer Question

  6. Helpful (3)  

    Sales Associate Interview

    Anonymous Employee in Stanford, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Neiman Marcus (Stanford, CA).

    Interview

    I applied online and was contacted by the end of the week via phone call, by the HR assistant. At this point I was briefly interviewed over the phone and asked why I am leaving my current job, why I want to work at Neiman Marcus and what customer service means to me. At the end of the call she said she'd love to have me come in for a interview. I then came in that next Wednesday for an interview with the HR manager and then she had me interview afterwards with 3 other people. At the end of this all the HR assistant said they'd be in touch with me. About 4 days later I was called and asked to come in for a second interview. During this interview they had me interview with a specific department manager they wanted to place me with and then I was given a tour of the store by this manager and then taken back to wait for the HR assistant again. She came in with an offer form and said they'd love to have me. I called later that day to accept the offer and she told me I would need to complete the drug test.

    Interview Questions

    Negotiation

    No negotiation they are pretty set in their offer.


  7. Helpful (3)  

    Sales Associate Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Neiman Marcus (Chicago, IL) in January 2014.

    Interview

    Applied in person and received a call for an inperson interview with hr director and department manager shortly after. Simple retail oriented interview quetions. There was no room for negotiation as the position is commission based salary

    Interview Questions

    • What would you do if customer wanted an item we did not have?   1 Answer

  8.  

    Sales Associate Interview

    Anonymous Employee in Walnut Creek, CA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through other source. The process took 1+ week. I interviewed at Neiman Marcus (Walnut Creek, CA) in January 2014.

    Interview

    It was brief, up to the point: mainly covered experience and reasons for choosing the company. Three members of the management team had brief conversations with me. Talked a lot about fashion, trends, and personal attitude towards them.

    Interview Questions


  9. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee in McLean, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Neiman Marcus (McLean, VA).

    Interview

    I applied online and was called less than a week later. At this time I was asked several questions over the phone about my experience. I was then invited for an in person interview, which actually consisted of 3 interviews (one with the assistant HR manager, one with HR manager, and finally an interview with the department manager). I was offered the position on the spot.

    Interview Questions

    • None of the questions were terribly hard. Mostly what would you do in so and so situation and personality type questions. They know lots of issues come up with commission environments and want to know how you would handle situations where say your co-worker takes your sale.   1 Answer

    Negotiation

    All associates are on draw vs. commission, so there isn't much to negotiate. Each department you sell from has it's own percentage that you will receive from that sale (cosmetics 9%, jewelry 7.5%, shoes 9%, etc).


  10. Helpful (1)  

    Sales Associate Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Neiman Marcus (Los Angeles, CA) in October 2013.

    Interview

    Need to take an online test, if you pass then you get called for an interview. Once you interview first with the department manager then HR then the store manager. Need to have a knowledgeable skill level they require a lot from you. But lack in the return.

    Interview Questions

    • Do you have a client tell base ?   1 Answer

See What Neiman Marcus Employees Are Saying

Star Star Star Star Star   Former Sales Associate in Boston, MA

Pros: “Education and training is excellent Interesting clients Beautiful setting If you are talented you are recognized and treated well, offered advancement opportunities Tuition...”“Education and training is excellent Interesting clients Beautiful setting If you are talented you are recognized and treated well, offered advancement opportunities Tuition reimbursement and other benefits” – Full Review

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