New Balance Retail Interview Questions | Glassdoor

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Retail Interview

Anonymous Interview Candidate
No Offer
Positive Experience
Average Interview

Application

The process took 1 day. I interviewed at New Balance in August 2011.

Interview

After applying at New Balance on Sunday, I got a phone call from the manager the next morning. We agreed to meet in the afternoon. I interviewed at a New Balance store inside a mall. The manager asked questions that focused on customer service and the ability to sell. She told me that I was funny and kindly said that she'd call me if she needed additional help, I believe.

SUGGESTIONS: Be yourself, but also important, make sure you can convince that manager about your ability to sell, if not, provide superior customer service. I think this is where I could have done better, looking in retrospect.

Interview Questions

  • Tell me about yourself   Answer Question
  • Describe a time you received good customer service   Answer Question
  • Tell an experience where you received terrible customer service   Answer Question
  • If you had enough knowledge about a particular shoe, would you feel competent enough to be able to sell the shoe?   Answer Question
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