New Balance Retail Interview Questions | Glassdoor

1 Candidate Interview Review Back to all Interviews


Sort: Popular Date Difficulty


Sort: Popular Date Difficulty


Retail Interview

Anonymous Interview Candidate
No Offer
Positive Experience
Average Interview


The process took 1 day. I interviewed at New Balance in August 2011.


After applying at New Balance on Sunday, I got a phone call from the manager the next morning. We agreed to meet in the afternoon. I interviewed at a New Balance store inside a mall. The manager asked questions that focused on customer service and the ability to sell. She told me that I was funny and kindly said that she'd call me if she needed additional help, I believe.

SUGGESTIONS: Be yourself, but also important, make sure you can convince that manager about your ability to sell, if not, provide superior customer service. I think this is where I could have done better, looking in retrospect.

Interview Questions

  • Tell me about yourself   Answer Question
  • Describe a time you received good customer service   Answer Question
  • Tell an experience where you received terrible customer service   Answer Question
  • If you had enough knowledge about a particular shoe, would you feel competent enough to be able to sell the shoe?   Answer Question
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.