NexRep Grubhub Agent Interview Questions | Glassdoor

NexRep Grubhub Agent Interview Questions

5 Interview Reviews

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Helpful (2)  

Grubhub Agent Interview

Anonymous Interview Candidate
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 3 days. I interviewed at NexRep in January 2017.

Interview

I received an email requesting an interview the day after I submitted my resume. I scheduled it for 2 days later. The interviewer called almost 10 minutes later than it was scheduled. She asked a series of questions regarding my experience as well as "what would you do?" type of questions.

Interview Questions

  • Can you name an instance where you went above and beyond to help a customer out?   Answer Question
  • Can you please explain your customer service experience?   Answer Question
  • Can you please explain your experience with working from home?   Answer Question

Other Interview Reviews for NexRep

  1. Helpful (7)  

    Grubhub Agent Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    The process took 6 days. I interviewed at NexRep.

    Interview

    The interviewer was quite curt and rather unpleasant. She asked be very basic questions, but didn't seem as if she was actually listening to my responses. Needless to say, I was not offered the position. This encounter left a negative impression on me in regards to Nexrep, so I will be avoiding their ads in the future.

    Interview Questions

    • Tell me about all of your customer service jobs starting with the most recent.   Answer Question

  2. Helpful (5)  

    Grubhub Agent Interview

    Anonymous Employee in Columbia, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at NexRep (Columbia, SC) in August 2016.

    Interview

    I applied for the grubhub customer service position and a week later I was invited to interview. You have to schedule the interview with an online scheduling tool. The interviewer was prompt and the process was very easy. After the interview, I was emailed the forms to complete and pay for the background check which was $24.99.

    Interview Questions

  3. Helpful (2)  

    Agent- GrubHub Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at NexRep in April 2016.

    Interview

    I applied and immediately received a phone interview request. While on the phone Emily Putnam explained the next steps and that I would be receiving an email that day with what to do next. NEVER got the email it wasn't until I reached out to her 10 days later in regards to the next steps that I received that I was not selected due to a large number of applicants. DO not lie to people, because then they expect the position!

    Interview Questions

    • How would you explain when a customer was rude to you? How did you handle it and what was the result?   Answer Question

    NexRep Response

    Apr 28, 2016 – Community Coordinator

    Thank you for your review. I would like apologize for you not receiving an email at the specified time, normally NexRep's communications are prompt. Often NexRep's emails end up in the spam or... More


  4.  

    Grubhub Agent Interview

    Anonymous Employee in America, IL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at NexRep (America, IL) in October 2015.

    Interview

    Since this is a work from home call center position the interview was over the phone. It was very basic! I later learned that they had ALOT of positions to fill and was pretty much hiring anyone that applied. The person I spoke with was very dry and seemed ready to hang up as soon as we greeted one another,

    Interview Questions

    • Why do you want to work for NexRep? Do you have any call center experience? Do you want to work mornings or evenings? Are you available on ?/??/???? for training from ??:??   Answer Question

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