Nordstrom Cosmetic Sales Associate Interview Questions | Glassdoor

Nordstrom Cosmetic Sales Associate Interview Questions

Updated Feb 13, 2017
49 Interview Reviews

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Helpful (2)  

Cosmetics Sales Associate Interview

Anonymous Interview Candidate in Atlanta, GA
No Offer
Neutral Experience
Average Interview

Application

I applied online. The process took 2 weeks. I interviewed at Nordstrom (Atlanta, GA).

Interview

Completed application online and received an e-mail invitation to interview by phone 2-3 days later. The phone interview lasted all of 5-minutes. I originally applied to work for the Bobbi Brown counter, but was informed that I'd be considered for all the open positions. I interviewed in person the next week but did not receive an offer.

Interview Questions

Other Interview Reviews for Nordstrom

  1.  

    Cosmetics Sales Associate Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Nordstrom (Austin, TX) in October 2016.

    Interview

    Interview process was quite long since interviews were staggered so far apart, took about a month to get hired. First interview was a phone interview, then a TalentPlus questionnaire (which was so long, thank god it was online and not on phone), and then an in person interview.

    Interview Questions

    • Why would you like to word at Nordstrom?   Answer Question
    • Describe a time you encountered a difficult customer and how did you handle it?   Answer Question
  2.  

    Cosmetics Sales Associate Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Nordstrom (San Francisco, CA) in September 2016.

    Interview

    After I applied for Mac cosmetics online, I received an invitation for a phone interview in a day. A week later after I made my appointment for a phone interview, I received a call and the interview lasted 10mins. Questions were straight forward and I got invited to in person interview.

    Interview Questions

    • Name a time you had a difficult customer, what did you do?   Answer Question
  3. Helpful (2)  

    Cosmetic Sales Associate Interview

    Anonymous Employee in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Nordstrom (Los Angeles, CA) in August 2016.

    Interview

    applied online and got a phone interview within a couple days.. phone interview was only a few easy questions..basically how do you deal with customer type questions and experience questions. then got an in-person interview which was not hard..basically met with cosmetics hiring manager and spoke more about my experience and customer service related questions.

    Interview Questions

    • name a time you had a difficult customer, what did you do?   Answer Question
    • why do you want to work in beauty?   Answer Question
    • if you knew there may be a chance for you to not make your sales goal, what would you do?   Answer Question
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Cosmetics Sales Associate Interview

    Anonymous Interview Candidate in Brea, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Nordstrom (Brea, CA) in June 2016.

    Interview

    I applied online and had a phone interview within a week and then an in-person interview within two weeks. I applied to a job post for the MAC Cosmetics counter and was super excited. I had read a few reviews online stating that they will often offer you to work in another dept. or will state that the position you applied for is filled. I was praying this wouldn't happen to me but it did. I went in to the interview on my scheduled date, the interview was straight forward. Asked lots of customer service questions and a little about your background. After all the questions, she(interviewer) stated the MAC position was filled but there were other positions available. Of course I was super bummed but still showed interest. She stated she was going to review my app. with her manager and I would get a call accordingly.

    Interview Questions

  6.  

    Cosmetics Sales Associate Interview

    Anonymous Interview Candidate in Scottsdale, AZ
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Nordstrom (Scottsdale, AZ) in May 2016.

    Interview

    There are three different interviews-One on the phone, and two in person. They were basic questions about who are you and why you do the things you do! The phone interview was first and insanely important to sound professional, be on time, don't miss the call.

    Interview Questions

    • What about Nordstrom's stands out to you?   1 Answer
  7.  

    Cosmetics Sales Associate Interview

    Anonymous Interview Candidate in Skokie, IL
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Nordstrom (Skokie, IL) in February 2016.

    Interview

    After I passed the phone interview I was scheduled to come into the store for an interview. It was very in organized and the manager didn't even know she had an interview scheduled at all. I sat down an interviewed with an assistant manager and was told that I didn't have enough availability.

    Interview Questions

  8. Helpful (6)  

    Cosmetics Sales Associate Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Nordstrom (Seattle, WA) in December 2015.

    Interview

    I applied online, interviewed on the phone first and then went in to the store to have an in person interview. The phone interview is really quick and easy and you'll most likely go straight to the in person interview from there.

    Interview Questions

  9. Helpful (2)  

    Cosmetics Sales Associate Interview

    Anonymous Interview Candidate in Freehold, NJ
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Nordstrom (Freehold, NJ).

    Interview

    I had a phone interview that lasted about 5 minutes. Then after the conversation was over they told me the position I had applied for had already been filled. I then went in for an in person interview. And then I had a second in person interview with the cosmetics manager which went well.

    Interview Questions

    • How would you go about handling a difficult customer?   1 Answer

    Reasons for Declining

    It was not the position I was looking for

  10.  

    Cosmetics Sales Associate Interview

    Anonymous Employee in San Jose, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Nordstrom (San Jose, CA) in November 2015.

    Interview

    I applied online, got an email to set up a phone interview with HR. The interview lasted about ~10 minutes asked 3 basic questions then set me up with a in person interview with one of the department managers. They usually do group interviews, but I wasn't available to come in so they just had me do a 1 on 1. That interview lasted about ~20minutes. She asked very basic questions regarding customer service and also about yourself. Afterwards, she told me which positions were available since the one I applied for was filled. She then sent the vendor executive my information so she can interview me. Usually the vender gives a phone interview then a in person interview, but she just called me the same day and invited me for a in person interview. That interview was about ~25minutes, she asked about prior work experience and how I would handle myself in certain situations.

    Interview Questions

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