Nordstrom Cosmetics Counter Manager Interview Questions | Glassdoor

Nordstrom Cosmetics Counter Manager Interview Questions

Updated Oct 12, 2017
63 Interview Reviews

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Cosmetics Counter Manager Interview

Anonymous Employee in Montclair, CA
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 4 weeks. I interviewed at Nordstrom (Montclair, CA) in September 2017.

Interview

First contact is a Nordstrom recruiter, 2nd contact us an actual interview with the cosmetic dept manager, 3rd interview is with the cosmetic line and also includes a makeup demo.

Interview Questions

  • Why do you want to work at Nordstrom   1 Answer

Other Interview Reviews for Nordstrom

  1. Helpful (1)  

    Cosmetics Counter Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Neutral Experience

    Application

    The process took 2 weeks. I interviewed at Nordstrom.

    Interview

    Interview process includes a minimal of 3 interviews. They want to know that you have sale experience and can provide the small business aspect to the customers. You should be able to build a clientele, merchandise, lead a team,and maintain a high sales per hour. Be prepared to do a demonstration make up look with a model. (Especially for MAC and Bobbi)

    Interview Questions

    • Describe a time in which you had to overcome a challenge.   1 Answer

  2. Helpful (1)  

    Cosmetics Counter Manager Interview

    Anonymous Interview Candidate in Los Angeles, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Nordstrom (Los Angeles, CA) in January 2017.

    Interview

    turned application in next day got an email to set up phone interview. set date, their window is a 2hrs window from picked hrs( so if you pick 3pm-which is the latest option- they can call you anytime between 3-5pm) got the call, basic questions.(read below) they said within 3 business day they will send email w decision no matter what( accepted or declined) but never got the email.... which is quite unprofessional from their part, if you promise something then keep your word... overall experience w them is "meh" category, as the girl who interviewed me was clearly bored and was reading the questions like a robot.... wonder how she got her job w an attitude like that... anyway thats nordstrom's problem....

    Interview Questions

    • Why nordstrom? are you flexible with scheduling as you need to work on weekends nightshift and holidays as well, are you ok w a commission based job. describe one difficult situation w a customer from your earlier job and how u solved the issue. can you name an occasion when you couldn't do sg-work related of course- do you have issues working in team....   Answer Question
  3. Helpful (2)  

    Cosmetics Counter Manager Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Nordstrom (New York, NY).

    Interview

    Lots of interviews including a phone interview and two in person interviews. The hardest part is getting an interview in the first place I was already a vendor working in the store so that worked to my advantage

    Interview Questions


  4.  

    Cosmetics Counter Manager Interview

    Anonymous Employee in Orange, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Nordstrom (Orange, CA) in December 2016.

    Interview

    interview was casual and brief. no weird or tricky questions. I was pretty nervous but felt at ease as soon as i got into the hiring managers office. Just breathe and be yourself.

    Interview Questions

    • Why do you want to work for a cosmetics counter   1 Answer

  5.  

    Cosmetics Counter Manager Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Nordstrom (Denver, CO) in October 2016.

    Interview

    Very easy, general questions about costumer service and retail. Fisrt you apply online in the nordstrom taleo webpage after that you recieve a call and do a phone interview then you recieve an email telling you if you have a in person interview and then you interview with the department manager and then they call you to make an offer.

    Interview Questions


  6. Helpful (1)  

    Cosmetics Counter Manager Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 1+ week. I interviewed at Nordstrom (Austin, TX) in August 2016.

    Interview

    Pretty quick. Once you are hired there is an orientation where they sell you on how great it is going too be to work for them and a bunch of other stuff everyone who works there seems to forget once they are actually employed with the company.

    Interview Questions

    • I was asked to list every makeup product I had used on my face that day....   Answer Question

  7.  

    Cosmetics Counter Manager Interview

    Anonymous Employee in Cherry Hill, NJ
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Nordstrom (Cherry Hill, NJ) in August 2016.

    Interview

    After applying online, I received an email the following day asking for me to select a time for the phone screening interview. The only times they had available were for the following week. They called at the expected time and then I had an in-person interview the day after my phone interview with HR. There were two in person interviews with Nordstroms. One with HR and one with the department manager. I was told that they really liked me and that I would hear something from the account executive from the brand that I would be working with within two to three days. I didn't hear anything for almost two weeks. I was called on a Saturday and asked to come in on the upcoming Wednesday. That Wednesday I met with the AE of the brand that I would be working with. About 45 minutes after the interview, I was called with an offer for the position I applied for.

    Interview Questions

  8.  

    Cosmetics Counter Manager Interview

    Anonymous Interview Candidate in Overland Park, KS
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Nordstrom (Overland Park, KS) in April 2016.

    Interview

    Phone interview went great and then she emailed me to schedule my own inperson interview. I arrived on time to the designated waiting area. I was there for about 3 minutes max before someone came out and asked who I was waiting for. I told her and she went to go get the interviewer. It was almost 15 minutes before the interview person came down. It was one on one in a closed room. Asked basic questions. Seemed to be very interested in me but was fake since never even called back. Interview took about 45 minutes.

    Interview Questions

    • How have you handled a difficult a customer in the workplace?   Answer Question

  9. Helpful (6)  

    Cosmetics Counter Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Nordstrom (Phoenix, AZ).

    Interview

    General questions asked during the interview. I feel like the interview went really well and that they were very interested in me. However, when I called later in the week to find out what the next step was in the application process I found out they had already given the job to someone else. They did not follow up with me as they had promised, and I found that very unprofessional.

    Interview Questions

    • Be prepared to do a makeup demonstration on another employee, and remember to "assume the sale" at the end of it by going through the products they need to come home with them.   Answer Question

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