Nordstrom Rack Womens Sales Associate Interview Questions | Glassdoor

Nordstrom Rack Womens Sales Associate Interview Questions

Interviews at Nordstrom Rack

28 Interview Reviews

Experience

Experience
82%
14%
4%

Getting an Interview

Getting an Interview
93%
7%

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy

 

Women's Sales Associate Interview

Anonymous Employee in Syracuse, NY
Accepted Offer
Positive Experience
Easy Interview

Application

I applied in-person. The process took a week. I interviewed at Nordstrom Rack (Syracuse, NY) in September 2015.

Interview

Applied online. Got called the next day for new opening of the store. Group interview, got told the background of the store & we shared our experiences of our work history then called one by one.

Interview Questions

Negotiation

Non-negotiable

Other Interview Reviews for Nordstrom Rack

  1.  

    Women's Sales Associate Interview

    Anonymous Employee in Manchester, MO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Nordstrom Rack (Manchester, MO) in June 2012.

    Interview

    First I got an email stating I was selected to go onto interviewing and I was to pick a time to o a phone interview. They called exactly at the time I selected and after the interview was completed they put me on hold, came back after a few minutes and told me I was selected to go onto the formal interview, which in my case was a group interview because it was a new store opening. After the group interview, in which I was interviewed by two different managers, I got a call about a week later giving me an offer. They asked a lot of questions about customer service, like "give an example where you went above an beyond for a customer in your current position."

    Interview Questions

    • I didn't think there were many difficult questions. I remember there being different scenarios about customer service and how I would handle that kind of situation in the store for the customer. It was very much based on customer service and serving every customer every time.   Answer Question

    Negotiation

    I did not negotiate, I thought the salary they gave me was fair (10.25/hr starting off with no retail experience)


  2.  

    Women's Sales Associate Interview

    Anonymous Interview Candidate in Fresno, CA
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Nordstrom Rack (Fresno, CA).

    Interview

    - Checked email as daily as possible.
    - Email had me set up an appointment for a phone interview.
    - Chose day and time.
    - Waited until that day, lady gave me a call within the hours that I chose.
    - Unfortunately, the positions were all filled already so they had my phone interview stored in profile
    - A month later, they called back for an in-store interview.
    - In-store interview was held in their backroom
    - Asked me about 7-10 questions in total
    - Told me she'd call by next week, but she never did so I kept calling that same week
    - Kept telling me that she would call tomorrow.
    - Finally called me back, but she went with a different person.

    Interview Questions

    • I already knew what questions were going to be asked since I've done so many interviews.   Answer Question

  3.  

    Women's Sales Associate Interview

    Anonymous Employee in Sunset Valley, TX
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Nordstrom Rack (Sunset Valley, TX) in August 2014.

    Interview

    There were very generic questions asked. You pretty much meet with several managers or possibly the store HR person as the interview process takes place. It is very short and to the point, nothing to be nervous about.

    Interview Questions


  4.  

    Women's Sales Associate Interview

    Anonymous Employee in San Jose, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Nordstrom Rack (San Jose, CA) in August 2013.

    Interview

    One phone interview, and three in-person interviews on the same day. The phone interview consisted in a focus of details in my resume. The in-person interview was with the assistant department manager, the department manager, and the store manager.

    Interview Questions

    • What is a situation where you had to work with a team? How did that turn out?   Answer Question

  5.  

    Womens Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Nordstrom Rack.

    Interview

    Apply on line, get called for an interview. Afterwards they call in about a week with the verdict and your first day is usually a few days after that

    Interview Questions

    • What was a scenario in which you had go provide service that satisfied the customer while holding true to your given store policies?   Answer Question

  6.  

    Womens Sales Associate Interview

    Anonymous Employee in Brentwood, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Nordstrom Rack (Brentwood, TN) in January 2016.

    Interview

    I spoke on the phone with someone from corporate. At the end of that, she told me I would get an email from someone at my local store soon in order to coordinate a time to come in and interview in-person. I did not hear back for about a month and a half because my information got lost in the shuffle, which is why I hate interviews where you have to go through corporate before interviewing at a local store.

    Interview Questions

    • Describe your greatest achievement   1 Answer

  7. Helpful (1)  

    Womens Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Nordstrom Rack.

    Interview

    Applied online and got a call about a little less than a week later for an in person interview. I interviewed with the women's department manager first who was very welcoming and laid back. Only asked about five questions which were situational customer service questions for the most part and availability.

    If they like your answers, they send in another department manager right away to do a second interview which was the same amount of questions with more personal experience and company knowledge questions. After that they said I would get a call back in two to five business days.

    I got an offer from them about two days later.

    Interview Questions

    Negotiation

    I didn't negotiate. They start everyone off at around $11 per hour depending on experience it could be higher.


  8.  

    Womens Sales Associate Interview

    Anonymous Employee in Oakbrook Terrace, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Nordstrom Rack (Oakbrook Terrace, IL) in June 2016.

    Interview

    Hiring was online, via the Nordstrom Careers website. Contacted for a video interview via email, which consisted of recording responses to about five basic questions regarding availability, why Nordstrom Rack, example of good customer service, etc. Each response was a minute long limit. Was called about a week later by Nordstrom Corporate asking to schedule an in-person interview. Went into the store, dressed business professional, and met with the Womens/Designers Department manager. She asked me a few questions regarding my life experiences (time I put myself out there, time I worked well on a team, experience with leadership, etc). Interview questions were pretty straightforward behavioral question that can be found on the internet, and was pretty short and friendly. Was called back a few days later for a job offer.

    Interview Questions


  9. Helpful (1)  

    Womens Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Nordstrom Rack.

    Interview

    Brief but informative. The manager of the department took me to her office and discussed demands of the position and asked me to elaborate on my customer service experience and offered me a few alternative scenarios. Then she told me about the layout of the store and gave me a tour.

    Interview Questions


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