Nordstrom Sales Associate Interview Questions | Glassdoor

Nordstrom Sales Associate Interview Questions

Updated Sep 22, 2017
738 Interview Reviews

Experience

Experience
74%
19%
6%

Getting an Interview

Getting an Interview
85%
6%
6%
0
0
0

Difficulty

2.4
Average

Difficulty

Hard
Average
Easy

738 Candidate Interview ReviewsBack to all Interviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty

 

Sales Associate Interview

Anonymous Interview Candidate
No Offer
Neutral Experience
Average Interview

Interview

About a 2 week process. Interviewed with 2 departments before I got a call days later that I did not get the job. I wanted TBD but coming home from school the only open department was men's formal.

Interview Questions

Other Interview Reviews for Nordstrom

  1.  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Nordstrom.

    Interview

    You'll have several interviews with HR, Store manager, and department managers. First you have a phone interview, then they'll ask when you can come in for an interview. They take you on the floor for a customer/sales associate scenario.

    Interview Questions


  2. Helpful (6)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Nordstrom.

    Interview

    phone interview and in person interview. It was easy and basic questions. They basically just want to know more about you and see if you are a friendly/talkative person for customers

    Interview Questions

    • Tell me a time you worked with a group and it didn't go as planned, how did you change the situation?   Answer Question
  3. Helpful (2)  

    Sales Associate Interview

    Anonymous Interview Candidate in Leesburg, VA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Nordstrom (Leesburg, VA) in June 2017.

    Interview

    After applying online, they sent me a link to schedule an initial phone interview. After you select a time, you must be available for a two hour time slot after that time (ex. you select 2, they will call you any time between 2 and 4). After you pick up, the only question they asked me about was my availability, I told them I would have completely open availability. She seemed pleased by that. The woman looked up the position I was applying for and told me that all sales associate positions in all the departments had been filled since I had applied the last week. It became obvious to me at that point that the woman interviewing me wasn't from the specific store, but from some off-location call center that conducts these initial interviews. So I wasted two hours waiting for their call only to be told that there weren't any jobs left. For a store so well known for their customer service they treat potential employees terribly.

    Interview Questions


  4.  

    Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Nordstrom.

    Interview

    I applied online, and received an email the next day asking for an interview with HR. Interview with HR went smoothly, and I was invited back to interview in the store I applied to. I thought the interview went well, but they still hadn't called me back a week later. I called and I was given the run around about HR. Still haven't received a call back, I think it's probably safe to assume I didn't get it - which is fine, but I really find the delay in response unprofessional.

    Interview Questions


  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Nordstrom in May 2017.

    Interview

    Phone interview and schedule it at 2. Called me at 3:30. Waited quite a while and the person interviewing me sounded rushed. She said she would spend about 5-10 minutes on me.

    Interview Questions


  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Nordstrom in May 2017.

    Interview

    It was your basic interview with basic situational and personal questions. Overall very easy going, felt a bit like a conversation. They also bring you down to the store for a mock sale as well.

    Interview Questions


  7.  

    Sales Associate Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Nordstrom (Denver, CO) in May 2017.

    Interview

    Nordstroms first called to set up the initial interview. Once the interview was set up there was another on call interview and then they called me in to have the final interview.

    Interview Questions

    • What magazines or blogs do you follow?   1 Answer
  8. Helpful (8)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Nordstrom.

    Interview

    Received an email to schedule a phone interview 2 days after I put my application in. They asked the basic sales questions over the phone. Then scheduled an in person interview where I met with 2 managers from the department. Received a phone call later that day for the position

    Interview Questions

    • Tell us about a time you were competitive on the job   Answer Question
    • If you didn't make commission the week prior what would you do different the next week?   Answer Question
    • Talk about a time when a customer had too high expectations   Answer Question
    • Why do you want to work here?   Answer Question

  9. Helpful (2)  

    Sales Associate Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Nordstrom.

    Interview

    Three phone calls then an in person interview followed with a phone call offering the job. The first interview was a quick Q&A that was very general. The second was more general but about sales and hours an the third interview was typical about what I'm like and if I'd be a good fit.

    Interview Questions

    • Where do you want to be in 2 years.   1 Answer

See What Nordstrom Employees Are Saying

StarStarStarStarStar     Former Anonymous Employee

Pros: “Good pay, work wasn't too difficult”“Good pay, work wasn't too difficult” – Full Review

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.