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    Nordstrom Salesperson Interview Questions

    Updated Apr 23, 2017
    40 Interview Reviews

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    Helpful (1)  

    Salesperson Interview

    Anonymous Employee in San Jose, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took a week. I interviewed at Nordstrom (San Jose, CA).

    Interview

    The hiring process is fairly easy. Almost all the questions are behavioral. When you arrive there you will interview with two department managers (They are sometimes the assistant manager). The first department manager is from a random department, whereas the scone department manager is the department you want to work in.

    Interview Questions

    • Give me an example of a time where you displayed characteristics of a team player.   1 Answer

    Other Interview Reviews for Nordstrom

    1.  

      Salesperson Interview

      Anonymous Employee in Seattle, WA
      Accepted Offer
      Neutral Experience
      Average Interview

      Application

      I applied online. I interviewed at Nordstrom (Seattle, WA) in May 2016.

      Interview

      They were very selective about who they hired. They judge entirely on looks and not necessarily skill set. Simple interview, but not exactly competent people. Interview was short but standard because they are not very creative with their questions!

      Interview Questions

    2.  

      Salesperson Interview

      Anonymous Employee in Los Angeles, CA
      Accepted Offer
      Neutral Experience
      Difficult Interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Nordstrom (Los Angeles, CA).

      Interview

      First I applied online. Then did a phone interview with someone from HR, then came in for an in person interview with a different HR manager and last with department manager.

      Interview Questions

      3. Join the Nordstrom team
      See Our Latest Jobs

    3. Helpful (3)  

      Salesperson Interview

      Anonymous Employee in Mission Viejo, CA
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took a week. I interviewed at Nordstrom (Mission Viejo, CA).

      Interview

      Phone Interview First
      On-site interview includes hypotheitcal sitations, questions, etc.
      Sales role-playing on the sales floor after questioning; Interviewer will pretend to be a customer needing a product (ex: for a specific occasion), and one must sell the products on the floor, including discussing the pros of the product/s, and to navigate the sales floor

      Interview Questions

      • What is the benefit of being able to work commission sales? Why?   Answer Question

    4.  

      Salesperson Interview

      Anonymous Employee in Miami, FL
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied through an employee referral. The process took 2 weeks. I interviewed at Nordstrom (Miami, FL).

      Interview

      Applied and got a phone call within 2 weeks to schedule an in person interview. I only had to do one cause I was referred from a current employee. The interviewer was really upbeat and engaging which made it easier for me.

      Interview Questions

    5.  

      Salesperson Interview

      Anonymous Employee in Des Peres, MO
      Accepted Offer
      Neutral Experience
      Average Interview

      Application

      I applied online. The process took 1 day. I interviewed at Nordstrom (Des Peres, MO) in September 2015.

      Interview

      It was a big group interview. There was about six of us. We all met in one spot and a lady would come out and call our names to go into a room. I was interview by 3 different people separately in a small, very hot room which made me super sweaty from already being nervous.

      Interview Questions

      • Where do you see yourself in 5 years?
        How have you handled a difficult customer/ How will you handle one at Nordstrom
        Had me ask them questions   Answer Question

    6.  

      Salesperson Interview

      Anonymous Employee in Atlanta, GA
      Accepted Offer
      Negative Experience
      Average Interview

      Application

      I applied online. The process took a week. I interviewed at Nordstrom (Atlanta, GA).

      Interview

      It's pretty much like any other retail interview. They asked very simple situational questions like "Was there ever a time when a customer was upset with you? If yes, how did you handle this?"

      Interview Questions

      • Was there ever a time when a customer was upset with you? If yes, how did you handle this?   Answer Question

      Negotiation

      There was no negotiation. PLEASE RESEARCH NORDSTROM COMMISSION PRACTICES BEFORE ACCEPTING A POSITION.

    7.  

      Salesperson Interview

      Anonymous Interview Candidate
      Declined Offer
      Neutral Experience
      Average Interview

      Interview

      Applied online. Got a phone call. Asked to set up an interview. Met for the interview. Asked me basic questions. Scenario type questions. Walked the floor and showed the different departments. Said that they will call back with a decision. Prompt response on their decision.

      Interview Questions

    8.  

      Salesperson Interview

      Anonymous Employee
      Accepted Offer
      Positive Experience
      Average Interview

      Application

      I applied online. The process took a week. I interviewed at Nordstrom in May 2015.

      Interview

      Applied online, received offer for phone interview the next day. After the phone interview went well, I scheduled an in person interview for about a week out. The in person interview was set up panel style, with three department managers questioning interviewees privately one at a time. Was called the next day and offered the job!

      Interview Questions

      • What is one benefit and one fear about working on commission?   1 Answer

    9. Helpful (1)  

      Salesperson Interview

      Anonymous Employee in Tampa, FL
      Accepted Offer
      Positive Experience
      Easy Interview

      Application

      I applied online. The process took a week. I interviewed at Nordstrom (Tampa, FL) in April 2015.

      Interview

      Interviewed with two department managers. Asked a few questions about prior experience in customer service/retail. Was given an overview of the history of Nordstrom. Was asked to play out customer/salesperson scenario and how I would provide product knowledge to the customer.

      Interview Questions

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